i was online looking for a better and cheaper internet provider when i came bridgevine offering exactly that it was supposedly through charter communications and it was as listed highest dsl package was 39.99 a month 1 package lower was 29.99 a month and the lowest was 19.99 a month oh boy i jumped on that when i called i was offered a free house phone with my internet thats what the operater brought up not me so i jumped on it well here i was installed and 3 days after i paid 60 dollars to these people i got a bill saying i owe 20.54 that my services were actually 80 dollars a month so i called charter to find out no that offer does not exist i was furiouse so here i am with a house phone that i just went and paid 60 dollars for the day it was installed after i paid them 60 dollars so right there 120 dollars then throw in he offered me free instalation and umm no it was not free installation from what my bill says kind of sux no more house phone a 60 dollar phone that cant be returned and oh i am paying what i was when i started my journey for cheaper internet what a bunch of crap and to top it all off reps were rude to me when i called questioning my bill basically calling me a liar saying that offer does not exist so thanks bridgevine i feel really safe about my personal info now who has it and whats it gonna be used for. signing off pissed in oregon

This company does NOT provide customer service...just no reaction, no response, no nothing...

I wish I had read some of these testimonials about this company before I ordered cable service from them. They promoted a $50 rebate offer but then make the conditions of actually getting it totally impossible to fulfill. I ordered the service in late January, had the cable installed sometime in February (took forever/Time Warner stinks too), I am supposed to have the rebate form postmarked 3/31/09, but service has to be on for 60 days first. Anyone see a problem with this? After that they will rush the rebate out in 10-16 weeks for processing. Give me a break...when is this company going out of business? Soon I hope.

I am always skeptical of rebates but this one is a patent scam. My cable service is also much more expensive than the offered price...due to equipment rental fees. Dishonest business should not be allowed to flourish. Bridgevine is a joke and should be shut down. Unlike Google's motto "Don't be Evil, " I think Bridgevine's is "Lets lie, cheat, and steal and hope no one notices."

Douglas Moore, Albany NY

search brings up offer on comcast cable and clicking to site offer is different

I signed up with Bridgevine for Comcast Double Play (cable tv and high speed internet) in August 2008. They clearly told me it would be $ 66/month for 12 months along with $ 225 cash back and free modem and router after mail in rebate. I have the print out from their website saying so. Gonna attach it here.
Product Details



Name: Double Play - TV and Internet with Power Boost

Price: $66.00 Per Month


Current Promotion: $225 Cash Back
Description: Customer qualifies for a $225 Cash Back rebate when purchasing Comcast High
Speed Internet and Digital Cable services from this site.

Expiration Date: September 30, 2008 11:59 PM

Disclaimer: Customer must order service from this site. Customer must complete rebate form
and mail all required documentation to address listed on rebate forms. Please see rebate forms for complete details.

Current Promotion: $66.00 for 12 Months
Description: $66.00 for 12 Months

Disclaimer: Offer ends 09/30/08, is only available in wired and serviceable areas in
participating Comcast systems (and may not be transferred) and is limited to


When I contacted Comcast about it, I was shocked to find out that the promotional rate of 66/month is good only or 6 months. I waited to see howBridgevine would respond to it. They told me Comcast had the final say on it. I sent my rebate forms for the modem in time and waited. I did get the rebates back- one from D-Link and one from Bridgevine. However, when I inquired about the $ 225 cash back, they told me I had to send in another rebate forms for that. In the beginning when I asked them about the cashback, they had clearly told me once modem rebates are taken care of in 10-14 weeks, they would send me the cash back money. I now found out that was a lie. I had to send in the rebate form for the cash back too. Since I was not told about it then, I am out of luck for that cash back money of $ 225. I think they are so disorganized that they haven't even updated that I have already gotten the rebate for my modem yet. It still says it is being processed. I am definitely going to file a complaint against Bridgevine with BBB. I have the copy pasted version of their Comcast Double Play (for cable tv and high speed internet) with me. I hope that will be sufficient to bring them to book. If any of you happen to have the original printed version of it, that would be great. I didn't have a printer then, so had to settle for the copy-pasted version. Any body care to assist me with this mission? If you could, please write to me in my e-mail [email protected]