Less than 12 hours ago I put the Gund puppy in my basket for my daughter's birthday (see below)
Happy Birthday Puppy from Gund® Code:25003Qty:1$12.99Total Price: $12.99 & the total for the order including shipping was Merchandise Amount: $12.99
? Shipping Charge: $4.99
Sub-Total: $17.98
Tax: $0.00
Order Total: $17.98
I needed to add a message as it was from her brother, submitted the order & this is what came up:
Prices of items in your shopping basket have changed, please remove these items and add them to your basket again. Now they want $19.99 for the same puppy & $12.99 for shipping instead of $4.99 - all to the address that had been entered last night for a TOTAL of $32.98 instead of the $17.98. There was no notice on the web site that this was a 1 day deal. I called & the first rep was both rude & insulting - calling me a liar. THIS IS A SCAM. When you find something you want, magically within hours the price changes. It was for delivery at the end of Feb. I could see if it was a fresh flower order - but this is a STUFFED TOY. Did Gund raise its prices overnight - no one can explain why shipping has gone up by over 250% within hours to the same address. BUYER BEWARE.
At least I saved a pdf of the shopping cart, notice and all. I would love to know who to complain to in the government.