Our company has purchased thousand’s of dollars of what was suppose to be 100% Virgin Indian Remy hair from Eagle Imnex, since the grand opening of our retail location we have been reimbursing customers monies back for hair that KNOTS UP while washing and conditioning this garbage (BULK HAIR and WEFTED HAIR), LICE EGGS, EXCESSIVE SHEDDING and EXCESSIVE GREY HAIR. Our reputation has suffered along with financial losses, when we contacted the sales person P. Anitha about the GREY hair issue she became very nasty and insisted that I was lying even though I told her I could provide pictures, I was then told that the GREY HAIR for that length was acceptable (for who!!!). When I told her to please reimburse our money she said would not until I sent the merchandise back (like I would trust this company!!!). We absorbed the GREY HAIR ISSUE because we were not going to trust that this company would reimburse our money after receiving the hair, but now that business has picked up and our customer’s keep coming back with the same issue and we keep reimbursing their money I can no longer tolerate this.

We have contacted this company about this but to date they have ignored us, we will seek every Avenue available to us under International and commerce law’s to recover our money while warning everyone not to deal with these people and will not stop until our company is made whole!!!