The IRS site recommended this company, so we used it. The federal return was suppose to be free, but we had to pay $29.95 to get it filed. We did it to insure taxes were filed on time. We even opted for the state filing at another $29.95. They claim they email within 24-48 hours to let you know your forms were filed. We never got an email. Now started to worry since it is April 19, so check website where a message says the IRS has rejected our taxes, and therefore the state has not been filed! Call the company number and get a recording saying you must use the website question submission, which is another $9.95 per question. Yeah right. Now we will have to refile with a reputable company, pay for that, plus fines I assume, since we are now late, and try to get this fiasco straightened out. I cannot believe the IRS site recommended this service. It is inept and deceptive. My advice, don't bother unless you really like stress!