My husband had to have my car towed to this gas station about 4 months ago due to a tire rod bolt coming off. We were really impressed with them being friendly so when the same car started to overheat we immediatly thought of them to have the car towed. My husband had just put a thermostat on the car a day or two before but it seemed to still overheat, so we had it towed to them again, and we advised them about the thermostat just being replaced, but that it seemed there wasn't anything getting from the radiator to the engine. They looked it over and told my husband that there was a release valve that wasn't pressed and they they released it so it should work. We live about an hour away from the place, I drive about 120 miles a day to and from work. After close to 400 miles are car started overheating again, we immediately had it towed to them again, and they told us that our head gasket blew. I of course question on a head gasket just going. They wanted to still charge us for the tow and to look at the car. While I have no problem with them charging us to look at the car I do have an issue with paying the tow since it was the same issue we had only days before. My husband had been dealing with them, and after not getting anywhere with them I decided to call. I spoke with Victor the service manager and ended up having to play 20 questions with him...Almost like a child. Even though I pointed out to him that we came in for the overheating problem, and we were told when the car was being towed that if it's the same problem we wouldn't get charged, and I asked him when we had the car towed what was the issue and of course he said overheating, And even though I pointed out that we said one the first time we were noticing issues of the engine getting the coolant. So anyway I asked him what his manager's name was which he spouted out the owners name very fast, I asked to spell it, He spelled Tyme, I said what's his last name, he said that is his last name, I said ok his first name, he said Leon, I said great, how do I get ahold of him, he said here at the shop, I said ok, do we need to play 20 questions, when is he there, when would be a good time to talk to him, is he there now. He said he's here now. I said good, can I speak with him. When he put on Mr. Leon Tyme, I asked him what did he and my husband talked about and he treated me like I was a little woman and that I should go talk to my husband that he discussed the car with my husband and he just doesn't have the time he said that when we brought the car in over a year ago with the same issues we told him then that it could be sometthing more and when we came in 6-8 months ago. I said Hun, we haven't even had the car a year so we couldn't of brought it in with the same problem then, and the 6-8 months ago you talked about was actually 4 months ago, and it was because a tire rod that was just put on the bolt came loose so it also had no problem with the thermostat, I said the car is mine, my husband isn't here so please talk to me, and that I didn't appreciate him talking down to me because I was a woman. He then got very upset and hung up on me, so I called back and he conveniently wasn't available. I don't care due to their lack of looking at the car to find the route of the problem and they took the quick and easy way out and then had the nerve to tell us it will be $2, 000.00 to fix, yeah like we would get it fixed there. I don't care that they completely screwed us over with the car, it's the towing issue, since they said it seemed to be the same issue and there was no charge for the tow, I expect them to live up to that not charge us almost $180 for the tow and to look at the car only to find their screwup was the root of our issue.