12VOIP

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Category: Services

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Australia

12VOIP Reviews

cn17871 June 2, 2011

ripp off

I have been with 12voip for a number of years. Over the last year I noticed that they started to overcharge me in line with their 'Fair User Policy' (FUP). If a customer uses more than 300 minutes a week, then the policy is implemented resulting in a much higher charge. I had barely gone over 100 minutes yet I was slugged with the higher rate, not fair. Not recommended, keep away, slimy customer service.

Dorian March 1, 2009

raising up rates AFTER purchasing credit

I bought 25 euros credit for internet telephony services. As soon as I did that they increased the rates THREE TIMES !!! and they introduced a connection fee. I asked for my money back because it isn't convenient for me any more at those rates, many times, but I didn't get any response. They don't have any phone number to contact.

They are rippers. Don't do business with them.