I ordered the free sample for $3.95 back on 11-15-08. On 12-1-08 I checked my account which was now -$120. They took $89.31 out of my account, causing me to be overdrawn, which tacked on more money. I called the number and yelled at the woman who picked up. I had to sit on hold for a while, lots of people complaining. She said that I agreed to the 'Terms and Conditions", I sugest reading them VERY carefully before buying anything online! I didn't even get the free sample yet. I threw such a fit that she said that I would be refunded the money. I also talked to my bank and they refunded the overdraft fees. I'm still waiting for the 89 bucks though. She said it could be up to 10 days. I know a good lawyer.