I actually worked for 1800hotels and that place is a joke. I recommend anyone that has a reservation with 1800hotels cancel it immediately!! Take the 20% loss and please never book with them again. After not paying their bills and leaving families with children out in the rain they are in what they call a "recovery mode". Which basically means taking more hard earned money from hard working people who will never see it coming. Tania and Ramon Moronta are the lab rats there taking reservations. The owner Graham Peaking Tania's brother. Not only are they scamming their clients they also scammed their employees:we never received our final paychecks. It's tough knowing that I was a part of this. To whom it may concern I deeply apologize.