In my opinion - yes, they are a scam. Their business practices are, at best, unethical and most often illegal. Every customer, vendor and employee has established that.
It is hard to prove it because everyone scammed by them has a difficult time documenting times, dates and names of their transactions and/or conversations. Employees past and present are more interested in taking care of their own needs than focusing on documentation. They also make a habit of hiring desperate, young, and/or uneducated employees. Average pay is somewhere around $9/hr. There is not just one or two disgruntled former employees. I would bet that each and every former employee is disgruntled, disgusted, and happier since they left. My estimate for those is hundreds as the turn over is immense for the size of the company. I would also bet that you will be hard pressed to find a single current employee who loves their job other than Yvonne, Richard, and Cary, or course.
Most of the vendors live hand to mouth and need any and all money they can get, especially since thrill sports and business savvy-ness are anonymous. They are often easy prey.
1800SkyRide, USSO, Granter Media, IGO Vincent, or whatever the latest incarnation is, is the sleaziest and most selfish companies that I have ever worked for. It is corrupt to the core and the there is no one to blame but those who make decisions such as Yvonne, Richard, and Cary. When money is the only focus, this kind of thing, with all of your complaints, is the only possible outcome. There is no way for them to stay in business for many years. There are too many errors along the way and there are too many people who are burned by them. As the disgruntled numbers mount, there will continue to be fewer options for them. Make no mistake; they are in the business of making quick money for themselves at the expense anyone who is in contact with them. The only service they are providing is that of taking.
Now, it is time for everyone to focus their efforts into seeing the legal demise of the organization. As it has habitually been the same case from the beginning of the organization and up to today, they are not going to have a miraculous change of heart or start doing things correctly and ethically because the Bureau of Consumer Affairs and others cracks down on them. They are akin to a career criminal who continually promises to straighten up and be a productive member of society if given one more chance. I think it is clear that everyone burned by their greed is fed up and have begun to unite. What would anyone expect from a stripper, a drug dealer, and a thief?
The solution is to unite, talk, post more comments (because more and more people are reading and getting involved), contact government officials, spread the word, and never purchase anything without doing a little research. Any other suggestions?