Well there is not a lot I can add because I have read a lot of these reports listed with ripoff regarding 1&1 internet and they are all true, I have never dealt with a company that is so dishonest and the people working for them are as bad as the company itself.
They must have obtained them from some 3rd world Country for they are like robots that are made not to understand English. The education level of the employees must be 1st year no wonder they are hated so much. People talk about how bad the Company is but it is the Employees that make up the Company they are the ones that are responsible.
People cannot hide behind a Company name for they are the ones that are responsible don't ever forget that.