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Eulan
May 25, 2011
Patrick's your best mate until you've paid the money
The claim is for £355 but that's not even close to what this bunch have cost. My son in law was aiming to get an HGV by the end of January but the delays caused by this bunch of do nothings has cost more than £300 in phone calls via a mobile phone to a charging number. THEY NEVER CALL YOU BACK UNLESS THEY WANT YOUR MONEY. It doesn't matter how many times you call, it's the same collection of stories time and time and time again. We called them every day for a month and were assured a phone call back every time, and nothing happened. He was due to attend the Driver CPC Module 4was late. 1st class trucking were very sorry but there are no refunds. You miss the test you lose the money. But in come the return phone calls eager to book in for a retest... for another £355. After a bit of research I spoke to a LGV Trainers (http://www.lgvtrainers.co.uk/?p=338) who do a "concise package is designed to prepare you for both modules 2 and 4 of the Driver CPC Initial Qualification.” They charge £246.99 for both modules including the tests! There was another company near Birmingham who offered the Module 4 for £195 but only took 50% of the money up front. With that company we might have lost a maximum of £100 if we missed the test. The guy there actually told us there's bound to be some other company in our area. He reckoned that 1st Class Trucking are probably just agents who are buying in the service from someone else and charging double for the privilege.
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