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Liobne
October 13, 2010
I totally am disgusted by the level of unprofessionalism of this penalbeaters
I totally am disgusted by the level of unprofessionalism of this penalbeaters. I went to fetch my car today and we informed Douglas that the fender is still a bit ditached and that it will loosen again. He claimed that it's properly fixed and that before i returned my car for refixing my car had another accident. Funny thing is that y didn't my isnurance know about it? the hooter in my car is probably a cheap hooter because the sound it makes is not the same as the original hooter. If i take i to renault they will probably laugh themselves silly. Before i left they had to jum[p start my car.i drove from sandton to brooklyn however after i parked my car i decided to check if the car will start without using the jumpstarter, my word the car refused to start. We boosted the car again and kept it runing for an hour however the minute you turn off the engine it refuses to start. Now it means that I have to buy a new battery since this one is not usable. I phoned Melanie at ffw who said that i must take car back to panelbeaters however who is going to pay for my petrol costs? am still waiting for Louis reimbursement. my sunshield in the car just fell from the roof. is this really fair??
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Forssee
September 28, 2010
Incompetent and a bunch of do not return calls, bad attitude
I have been trying to process a claim for an accident I have a week ago, they only sent the gentleman to asses the actual claim last week Thursday! My accident happened on the Saturday! I have been promised call after call the whole of yesterday in vain. I try and phone the lady I have been dealing with today and she is off and they are not sure when she will return. When i ask what is holding up my claim they say there seems to be a two month period where I was not insured, to my knowledge it was not that long between changing insurance companies and according to my policy this is a violation for them NOT to process my claim. I have been with First For Woman since March 2008 and have paid abour R800 to them every single month. Now they need to check voice recordings to see that I am liable to claim!! This is burglary!!!
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