2000 Ford Expedition

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Category: Automotive

Contact Information
Hwy 192, St. Cloud, Florida, United States

Phone number: 407-892-1941

2000 Ford Expedition Reviews

mdfreeman123 March 21, 2010
Did not stand behind the warranty
They told me when I bought the car that they would fix the car or take the car back and give me my money back if anything went wrong within the first 30 days of owning the car. Well, within 2 weeks I noticed that the car had a burnt smell of coolant fluid. I took it back and they said that it was a gasket. They had their mechanic fix the problem. I then drove it for 2 more days, when I got it back the transmission was heavily leaking fluid. I took it back the next day and they said it was just a small leak and that was normal for a car with that many miles on it. The general manager then told me that I should have had it checked out by a mechanic before buying the car. She also said that they stand behind the drivetrain of the car by fixing it. I said, then when do you consider giving the customers their money back if the problems are too large and costly to fix? She said if the transmission or the engine fall out of the car, then they would give the money back. WHAT? I was obviously not told this when I bought the car. I left the car there and the $1000 I put down on the car was about to go bye bye. I said I wanted the money back and the general manager told me that we would just call it even. I pleaded with them my plight, but to now avail. The next day the sales lady called and said that she was going to give up her commission on the sale (which was $300), because she didn't feel right about the whole situation. I said that is great, but the problem is that I am still out $700. She talked to the GM and she offered to give me $1oo to make me happy. She said that she had to pay the mechanic a lot of money to fix the leaky gasket and didn't want to be out anymore money. I know I should have been more careful going to a buy here pay here lot, but the business had been there for many years. I wouldn't step one foot on there lot if you paid me. I hope that you won't either...signed Mad as hell!

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