In 2007, I went to Lexus Dealership in my country, asking about the new Lexus ES350. I had already a 2002 ES300 at the time, in which I was very satisfied with. I decided to buy another Lexus. So I asked about the new ES350. My main question was: Would anything in the car change for the 2008 model? Because I bought the car in July and would have waited if any significant changes were available to the car. They told me that nothing would change. After buying the card with around 6 weeks, the new Lexus came out. Amazingly, it had a panoramic roof and totally different rims. I went back to them regarding this, and they told me that they were not aware of any changes. I found that very hard to believe.

After using the car for only six months, the driving of the car changed, it became much heavier, and when you are waiting for a red traffic, the engine makes a lot of noise. I have taken the car to be repaired more than 5 times since then, and everytime they tell me: There's nothing wrong with the car!

Also, the dealer in Bahrain is ripping off customers. Whenever I take my car for service, the minimum amount that I pay is BD150 (Approx. $400). They have increased their labor charge, and their customer service is still the same. I have complained a lot but no one did anything about it.

I know that I will not be buying a Lexus ever again, not even Toyota.