I am hoping that this is the right place to send my complaint. I had bought a 2008 Dodge Grand Caravan SXT in May of 2008. I had ordered it in Feb.2008. I had bought this van for my wife as a family vehicle. Well, I gotta tell you it was the biggest mistake I have made. I own 3 other dodge products and have not had problems like I did with this van.
Ok, it all started in June 2008. We have had to have the van into the shop so many times. We have had to have the following fixed (please keep in mind that this van was built and shipped to us) seat cushion about 4 times, the muffler, gear shift, radio system twice, windows and then when the van was in the shop for the windows they had put a dent in the van, the air conditioning, back bumper. So needless to say ALOT of things have had to be repaired.
We had gone to Tribunal before some of the big items went, and we lost. We are not happy with this. We understand that the problems were covered under warranty but back when a few things started going on the van we had asked if we could do a trade in for something around the same price and we were told no. So we have tried to work with Portage Dodge Chrysler and have gotten no were.
Our thing is, if all these items are going before the van was a yr old what will happen when the warranty is done?? We will be still paying on it and then paying for fixing it as well.
Recently we had to do something critical because we had had enough of the BS with the van and getting no wee with Dodge, so we stopped paying on it and had it taken. That was how desperate we were to get rid of the van. But the problem we have now is that we are out thousands of dollars and my credit is screwed and the Royal bank is outta money. Why can Dodge not suffer and pay for this?????? We will NEVER buy another Dodge product again.
Iam Military and try to do right. So having to this recent activity was the hardest thing I had to do. I have a wife and 5 children and I had to think about their well being first. So spending this kinda money on a lemon was not gonna happen anymore. But like I said now my credit is screwed all because of Dodge Chrysler.
So any advice would be greatful.
Thank you for reading this message and PLEASE help.