We are harrassed every month. We have never been over 30 days late. We never have the same account representative to speak with. When we ask to speak to a supervisor we are given a man who tells us how uneducated we are and how much smarter he is than us. He demands to know just what we are doing with our money. My husband had a accident and is unable to work I am the only one working. He crushed both his legs and has multiple surg. So we have alot of medical bills. He yells at us and and makes threats that he will be here to take our home on the 17th if our payment is not made by the 16th I explained to him that it would be the 22nd before I could send him a money gram with the full payment. He says he wants the money now. They more I get upset and cry the worse he gets to the point I just say this is all I can do and hang up. He calls again and says you are going to loose your home and he wants the money now. I hang up ... he calls again... He wants it NOW. Can they do this? Don't they have to give us a opportunity to pay?

These people are rude and insensitive to their customers. They shouldn't be able to this.