211 crisis hotlines are a referral service and crisis hotline center...some of their counselors are ok...but others can be very bad. the one of volusia county, had a lady claiming that victims of abuse, who feel they are being abused, more or less its the 'perception' and that the abuse isnt really going on...really? thats interesting that these incompetent jerk so-called 'crisis counselors' are telling abused victims that theyre not really being abused and that it is only their 'perception' of the situation...they generally arent allowed to give 'advice' to people but when they do their advice is that...people really aern't being abused...its just what they perceive to be abuse...how can counselors say this to anyone- this is abuse in itself and these people saying this are being more abusive to people who are abused victims and in need of help- these hotlines employ abusers to further upset or abuse victims calling in and this isnt a crisis hotline at all- beware...