|
samantha staggs
March 16, 2011
poor customer service and daycare
For a new looking establishment, this facility is decieving. I went to work out with my girlfriend with one of those 7day passes and when i got there, the getlmen working the desk totally ignored me for like 3 minutes while he was chattin it up with one of his buddy's. my identification card was in my car and i had to get it to give to them to hold onto while i worked out. i filled out a paper with all my info and waited for my friend. when it was time to go, i had to wait for 5 minutes at the desk before he acknowleded me. then he said justin would be with me in a minute. well another 5 minutes went by and i noticed three guys bullshitin in an open office witht the door closed. Much to my avail, 5 minutes later Justin comes out to greet a different customer who had also been waiting for 5 minutes. then the gentleman behind the desk was instructed to make my pass and type in all my info on the computer. he told me it would be another couple of a minutes. Then he started to input my info when another customer came up and he stopped working on my pass to talk with him for what, another five minutes. i then went and checked out the day care center and much to my suprise i was ignored when i walked in. the two ladies behind the counter were not friendly and seemed like they hated there job. when i asked what do you do with a 6month old, she said we would put him in the jumper and of course we would hold him... but if there's a lot of kids here, he will go in the jumper( walker thing), or put him on the floor. the floors are disgusting and there's vomit stains all over them. i give this establishment an F for bad mannerism, poor customer service, and a disgusting day care center with unfriendly staff.
|