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September 12, 2008
Fraud and scam
4 unauthorized charges to my credit card; i have no contact with the company. They sought out my info and simply used it. To hellfire and dungeons with them.
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August 23, 2008
unauthorized charges
I found a charge for $34.95 on my Amex for 24ProtectPlus. The charge was completely unauthorized. I have no idea how or when the got my credit card number or how many times I've been charged. (I find out on Monday)I called and they said they would "cancell my account".
This is blantant and glaring fraud. I believe the company is set up for this function. I would be happy to participate in a class action suit.
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June 21, 2008
Unauthorized charge on my credit card
A charge appeared on my credit card for $19.95. It was NEVER authorized by me. I called the company and they agreed to refund my charges. The complaint is filed in case they do not credit my account... this company is "shady" at best.
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June 2, 2008
fraudulent charges
Associated with using Intellius. Found the charges on my bank statement and then researched back and saw three months of 19.99 charges! I called the 800 number I found on this complaint board 0-thank you !! And waited on hold forever, finally some representative got on and I told her I never authorized the charges.. she credited me the most recent month immediately - then I had to speak to a supervisor (gloria #4789) who quickly refunded the rest - promising it to be refunded in two business days. They must get these all the time because it was handled like they expect it to happen. I am protesting with Intellius as well and notifying the attorney general for Ohio. (where I reside) these people are HORRIBLE!
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May 18, 2008
Unauthorized credit card charges!
I performed a search on Intelius to find a phone number associated with an address. The Intelius search cost $2.95. However, I later realized that two businesses connected with Intelius, PMIdentity and 24ProtectPlus each began charging my credit card a $19.95 monthly fee. I am certain that I did not enroll in either service. My only recourse was to report these fraudulent transactions and to replace my credit card. One of the individuals responsible for this action is John Arnold, Vice President of Intelius in Bellevue, Washington. His direct office line is 425 974 6105.
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April 9, 2008
Unauthorized charges!
I used Intelluis to locate a friend in November of 2007. My March bank statement came and I noticed an odd charge for "AP924protectplus-V" on my account. I called the number listed on my statement: 1-800-211-9749. I was informed that when I did the search with Intelluis, there was a "$10 rebate option" which automatically enrolled me the 24protectplus program. I did not choose the rebate option and never agreed to enroll in this program. Looking back at my statements, I now realize that they have been charging my account $14.95 for at least 5 months. A very expensive reminder to be more vigilant on checking my monthly bank statements. This is a scam in my opinion and I will be more careful the next time I do any kind of transaction on the internet.
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April 2, 2008
dont know who this is
yes this person keeps on taking $14.95 out of my account a month and i want this person to stop this crap i dont have much money and people like that keep taking it so leave my account along.
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March 29, 2008
Scammed. Never signed up for this service
Never signed up for 24PtorectPlus they say I clicked something when I used People Find. Cal, I.D. #26051, you should find an honest way to make a living you f****ing bast**d. It will be a lot easier on you if you refund ALL MY HONESTLY GAINED MONEY instead of just a portion. I am going to pursue this until I get it all back. You will remember me 24 ProtectPlus you low live scum.
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February 14, 2008
Charge my credit card without any reason!
AP9 24PROTECTPLUS charged my credit card 6 times. I didn't know what charges were for.
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January 23, 2008
Unauthorized credit card charge!
They charged my card twice without authorization. I called and they refused a refund. I finally got a supervisor after the operator refused to help me get a refund. I was told a refund would be issued. this is a scam. They charge and make it time consuming and difficult to cancel. They also try to get you to pay one charge for a one year membership (to what I do not know). They should be shut down or someone file a class action against them.
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