3 Day Blinds
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Category: Home & Garden
Contact Information
California, United States
3dayblinds.com
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3 Day Blinds Reviews
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Jane Cubasa
July 17, 2011
Very Bad Customer Service
3 Day Blinds took 2 of our blinds for repair and never returned them.
One of the blinds has been missing for more than 6 months!
Every time you call customer service you are put on hold for more than 10 minutes and asked to repeat the entire history of the case.
Each customer service representative will provide a different story on the status of the blinds.
Customer service will not call back as promised.
They will not provide a plan on how to resolve replacing our blinds, that they took for repair
They will not commit to reimbursing to have another company come to replace lost blinds that they took for repair and lost!
I may have to go to small claims court to try to be reimbursed.
Incredibly unprofessional service at 3 Day Blinds.
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L Hall
January 12, 2011
Unprofessional Employee, Horrible & Slow Customer Service
3 day blinds what a joke. The unprofessional blind design consultant measured our windows on DEC 9th. Today is Jan 11 and the installer still has not received all the blinds we ordered.
I was told one set of blinds were built but were sent to the wrong installers address.. I had to find this out myself by calling California 3 day blinds service center, they did not contact us... 3 day blinds just made us wait & wonder.
Also, 4 out of 5 blinds were ready in DEC. We called customer service to see if we could have the 4 blinds installed, they said they would charge us an extra $60 to come back out for the 5th one to be installed.
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DDAHLQUIST
August 10, 2010
Bad service
We have been dealing with 3 day blinds for over a year!
These are just some of the problems we have encountered:
The blinds were measured several times by several employes and mistakes were made every time.
The wrong colors were ordered.
Factory mistakes on product.
Drapes were cut uneven.
Valances wrong size, color and style.
A refund was promised for install and never delivered.
Rep refuses to call back to me and will only call my wife.
Takes days sometime weeks to get any answer.
This was not a difficult install, the windows are square and easy to get to.
One can only conclude that incompetence runs ramped through all levels at 3 day blinds
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November 22, 2007
3 Day blinds is guilty of false advertising!
3 Day blinds is guilty of false advertising!
The wife and I went in there last month because we just bought a new house and needed blinds up fast.
Well it took 5 days for the designer to come out and measure, another 3 days for the designer to even put in our order, then 12 days to get the blinds delivered to our house, and now they are telling us it will take another 3 to 5 days for the installer to CALL us to schedule an appointment.
And then probably 3 to 5 days for the installer to come out and put them up.
They definitely should re-name themselves "Somewhere Around 30 Day Blinds".
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November 18, 2007
False advertising, slow service
3 Day blinds is guilty of false advertising. How can you name your company "3 Day Blinds" when you KNOW that your sales process ensures NONE of your customers will have their blinds in 3 days?
The wife and I went in there last month because we just bought a new house and needed blinds up fast.
Well it took 5 days for the designer to come out and measure, another 3 days for the designer to even put in our order, then 12 days to get the blinds delivered to our house, and now they are telling us it will take another 3 to 5 days for the installer to CALL us to schedule an appointment.
And then probably 3 to 5 days for the installer to come out and put them up.
They definitely should re-name themselves "Somewhere Around 30 Day Blinds".
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January 10, 2007
Company did not deliver promptly!
I ordered blinds for a slider window which included a valance in November, the company sent the window coverings out one week before Christmas, the valance was cracked and measured incorrectly so they sent it back. On January 5th I called the company and they said "the order was held up in corporate" and that she would call me back in 3 days with follow up date to be delivered she did not call back as promised and when I called her she gave more excuses and a different story about needing paint to dry. I called corporate who never called me back. This company did not deliver promptly and does not follow up issues appropriately after being paid which was in excess of one thousand dollars.
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