399sectionals.com

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United States

399sectionals.com Reviews

Eduk8 June 23, 2011
Avoid them
After being misled about date of delivery and 4 weeks after it was scheduled for delivery, I received only part of my shipment. Nine weeks later I still hadn't received remainder. Had to leave messages or the mailboxes were full. Rarely if ever did anyone call back. I ended up getting my credit card company to get my money back. I wouldn't go with them if I were you.
shinebox612 June 8, 2011
Stay away
These people are full of it. If anyone knows how to get in contact with them, you are better consumers than I am. After 6 emails and roughly 20+ phone calls I have yet to receive anything...my merchandise, a courtesy call, a proper delivery date...anything. Stay as far away from these scammers as possible. just do yourself a favor and shop local.
Kris85 June 2, 2011
Getting on my last nerve
After waiting about 2 months to recieve my sectional which by the way they had no problem taking the money out of my account right away, I recieved my sectional damaged. I called and they filed a claim with the freight company or so I was told, that was 6 months ago and not one work on whats going on with the replacement. I can't get in touch with them I tried emailing them, calling but no one answers and the mailbox is always full. 50+ calls. I have never cursed them out or get mean with them. I think I have been very patient. I would never order from them again, I thought I was getting a deal instead its been nothing but a headache and a pain.
Sickjohn3 February 15, 2011
Didn't receive furniture
I ordered furniture over a month ago still haven't received it when I was lucky enough to get to speak to someone they assured me that I would get shipping tracking numbers later that day or the next that was two weeks ago, most of the time after the initial transaction when you call the 24/7 line it says mailbox is full and cannot accept new messages, this company seems to target craigslist and with their website they seem legit but as stated earlier after five to six weeks and counting still nothing, I entered a complaint with the Internet fraud commission and notified my bank to try and recoup my funds, I suggest other scammed customers to do the same.
dkk257 February 5, 2011
never got my furniture
I ordered and paid for my livingroon and bedroom furniture over 7 weeks ago and was told I would recieve it in 1-3 weeks. Yes I was told there could be a delay due to weather, damage, ect. The comany was closed done for a week due to the weather but when they opened back up I was told that my furniture was scheduled to be shipped out that friday the 21st and I would recieve an email confirming it. Friday came and went and I recieved no email again. Another Friday came and went and they could not give me any information so I decided to cancel my order as they should atleast be able to give me an idea of shipping, I sent multiple emails to shipping, managmenet, and other various department about a refund and got no response. I spoke with Damion on the 30th and he said to email him directly and he would look into it first thing monday and get back to me and I still have not heard from him or anyone else from the company. I had to contact my visa company and actually dispute the charges as I could not get furniture or a refund from this company. Unless you have money to blow and time to waste I would not recommend using them. I understand that things like the weather are unavoidable but you do not blow off your customers and lie to them.
madeline3456 January 25, 2011
I NEVER GOT MY FURNITURE OR MY MONEY BACK
National Importers/399sectionals.com is a complete scam. I order furniture and after a month never received a shipping number or a courtesy call. When I called the company to ask what was going on I was told three days in a row that my furniture was scheduled to be shipped the next day and that someone would call me. Over the phone for some odd reason they call you "sweetheart" continuously. That first of all rang some of by bells, but it wasn't until the guy told me that I should probably stop shopping on Craigslist if I am so worry about not receiving my furniture that I wised up and went to my bank to get my money back. The company emailed be a scanned check that was supposedly my refund check that they had already mailed to me. I went through my bank because I didn't trust them and am glad I did. I never received the check or my furniture but thanks to Visa's Merchant dispute policy, I was reimbursed. These people are horrible. They have recently started posting on internet complaints boards pretending to be customers who received their furniture. It is a total scam. If you order from them you will regret it.
java001 January 25, 2011
I GOT MY SECTIONAL!!!
In respect on this company YES they were very slow to ship I agree, but I did get my furniture and when I called they were very polite and understood why I was upset. THE FACT is the price I paid for the sectional is GREAT and I love it!!! So to the furture buyers be patient you will get your furniture and LOVE it.

P.S. if you call and threaten them they do not take it lightly and your orders will be delayed i found out the hard way.

SORRY 399sectionals.com
Jaru December 20, 2010
Furniture and electronics scammer
I placed an order with this company. I called several times to connect with their "24-7" direct sales line. No answer, voicemail full. No reply to emails. Contacted webmaster who contacted merchant who then called me. Rude, talked over me called me "sweetheart" several times told me it had only been two days since I placed order and to relax. My funding company said he had already collected finances through his Visa account and 8 weeks have gone by, no word or merchandise. I file a dispute with my company, his wife calls me (again calling me sweetheart on phone) with a phoney tracking number to Road Runner. RRunner has not even heard of this company before and the tracking number issued was the wrong person, wrong state and wrong senders name. I am still in the dispute process, the fact that Visa Mastercard and Amer Xpress would even allow a creature of his kind to hold an account is alarming. Please help me to shut this redneck bum down. I am amused that his wife called from a car, driving around on the gas that he scammed out of honest working people. Something needs to be done about this clown. Furthermore, if you are going to scam people you could at least have better phone ettiquite although I suppose class is difficult to come by down there.

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