To get a contract with 3G in June of 2008 I was asked by 3G's credit department to leave a deposit of £150 which would be returned in 6 months. In December of last year I went to Carphone Wharehouse in Bradford as I was initially informed that they would sort it out for me. When I approached them about this they informed me to request 3G directly as the deposit lay with them. When I contacted 3G (Indian call centre) they then told me that I could have my deposit back in 6 months as the term for holding deposits was 12 months and not 6. I have called them on numerous occasions only to be told that that was the agreement. I went back to Carphone Wharehouse and they spoke to 3G (Indian call centre) at length but could not resolve the issue. CW then told me that they would put forward a complaint and send me as a cc on all email isues regarding this. In the two weeks since that time I've heard nothing from CW and I've called 3G twice but they just run me round in circles. I went on to SAY NO TO 0870 and found a UK number but even then the operator put me through to India. I tried the 0800 Sales Team but they could not give me a number within the UK. CW inform me that I was the 4th person to enter their branch with this complaint and that confirms I heard the term 6 months correctly. I do not want my £150 to sit with them for a term I didn't agree. Please beware of 3G as they don't care about their customers as not one person yet has actually listened to what I had to say. To not be able to contact 3G in the UK is scandalous and a clever way to give customers the runaround. Anyway, I just want my money! This is a company lacking in scruples and having no respect for customers rights.