this company has serious problems ! worst service i've ever had ! i think there sould be a way to give a negitive star rating because even giving them 1 star is way to nice ! sent wrong product and then fought with me over the phone durning the return process, a manager named "ALBERT" refuse to let me speak to a boss and then bet me a thousand dollars that i would never get in touch with a boss ! i will tell you that i'd rather pay hundreds of dollars more for the exact same product from a different company just to avoid ever doing business with 4wheelonline ever again !

DO NOT ORDER FROM THIS COMPANY, CUSTOMER SERVICE SUCKS! I WAS LIED TO BY SEVERAL DIFFERENT EMPLOYEES ABOUT MY ORDER STATUS. I DID SOME LEG WORK AND CONTACT THE MANUFACTURER DIRECTLY ABOUT THE ITEM THAT I ORDERED. THEY CONFIRMED THAT MY ORDER WAS NEVER PLACED BY 4WHEELONLINE. UNFORTUNATELY, IT TOOK ME ALMOST TWO MONTHS TO FIGURE IT OUT. I ORIGINALLY PLACED MY ORDER ON JUNE 17, 2010, AND WAS TOLD THE ITEM WAS BACKORDERED AND WOULD BE SHIPPED WITHIN 3 TO 4 WEEKS. CALLED THEM ON 3 DIFFERENT OCCASSIONS AND WAS TOLD THAT THE ITEM WOULD SHIP OUT "TOMORROW." COME TO FIND OUT THEY NEVER PLACED MY ORDER. THEY ARE INADEQUATE, USELESS AND APPARENTLY DO NOT KNOW THERE JOBS. EACH TIME I CALLED 4 WHEELONLINE, IT TOOK AN AVERAGE OF 15 MINUTES BEFORE A VOICE PICKED UP, ONLY TO GET SOME "USELESS" PERSON ON THE OTHER END. WHAT A WASTE OF TIME. I DO NOT RECOMMEND THIS COMPANY, UNLESS YOU LIKE HIGH PRICES AND BAD SERVICE. OH AND BY THE WAY, I CANCELLED MY ORDER WITH THEM AND I HAVE MY THE CHARGE IN DISPUTE WITH MY CREDIT CARD COMPANY.

This company should be out put of business...!

In March this year I ordered 2items for my '96 Bronco. (If I had found this site then I would've posted this sooner)_Both were products from N-fab (which I am happy with once I got them ) I ordered these items while I was over in Iraq... 2weeks before my scheduled leave; which I thought would be plenty of time for them to be shipped and while home I could install them and enjoy them during my 16 day leave...NOT THE CASE!!
I never heard anything from 4wheelonline for 25 days from my purchase date and like the other complaints; my card was charged almost immediately. So I finally called them with only a few days until my scheduled return to Iraq. The guy I spoke with told me that ALL items from N-Fab are special order and have to be fabricated and usually take 4-6 weeks for them to get and then of course still need shipped to me...OK...I was not informed this EVER; but OK... I can put them on next time home.
They had all my contact info...home phone number, email and best friends number where the items were to be shipped. They decided to email my yahoo account (NO PHONE CALLS TO ANYONE!) and stated they have my items and I CAN click the tracking link to get the shipping status (they did not say I HAVE to click the link to confirm the shipment) I didn't care who shipped them as long as I got them. It didn't matter anyway...during the 4day transit from USA to Iraq I had absolutely no way to get on a computer and check my emails. So...by me not getting on this shady email/tracking number from them(which again, did not say I HAD to) the shipping company decided to send the items back to 4wheelonline. When I got to my base I spoke with my best friend to see if they had arrived and found out they hadn't; I called them. The customer service rep could care less of my situation and where I was...he said they have my items and if I want them I had to pay another $160 for additional shipping charges...OR I could just forget the whole $680 purchase all together and of course NOT get my itmes!!! ARE YOU FREAKING KIDDING ME..WHAT A BARGAIN YOU SCUMBAG COMPANY!!!
After complaining by phone and email whenever I was able to get on one...Sharon Burkhart decided I was as total pain and...you're going to love this...SHE PUT ME ON THE "DO NOT SELL LIST"!! Like I would ever purchase something from them again...but also...like I had done something wrong! PLEASE...DO NOT WASTE YOUR HARD EARNED MONEY BUYING ANYTHING FROM THIS COMPANY!!! THEY ARE AS SHADY AS THEY COME...
Eventually, I did pay the money and got my items...I had no choice, I was not getting my $680 back!
N-Fab...you make a nice product, hopefully you can find better vendors to sell them...
I know this is a long story but it is the total truth...
I have purchased many items online from Iraq and have never ran into such a ridiculous scenario.