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digruntled customer
July 13, 2011
Did not Disclose it is a TIMESHARE NOt a hotel
Stay Far away from Mark Story (801) 564-5900 who owns a Worldmark Anaheim (he calls it 5 Star Resort Vacations) TIMESHARE that he represents as a HOTEL room. He lies, he overcharges, submits reservations to the timeshare 4 months after the reservation is made so you get the worst room. There is no maid service, and lacks other hotel services you would expect with a high price like this at Disneyland, and with the high prices $190-250 per night it is reasonable to expect you bed to be made every day...NOT, you have to go down to the main desk to get towels. The worst part is when making the reservation this creep makes it sound like he works there and he doesn't although his email says he is "staff"...more lies. If you are looking for a place to stay while in Anaheim run very far away from this website 5Star Resort Vacations.com/Anaheim.html or you will get the shaft like I have. It is only a week before I was to leave when I got an email from Wyndam with the reservations document saying "oh in case you don't know we are a time share and we are not like a hotel" YOu will be asked to sit through a 90 minute BS sales schpeal...Tell anyone you know to stay away from this Storey liar!!! I am going to get my credit card company to block some of the charges or part of them for the unethical treatments and the deceptive trade practice. I am also filing a complaint with the BBB and the Anaheim Chamber of Commerce and tell everyone I know about this guy. Wyndam won't do a thing about it so be wary of them as well~
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