I bought the above mobile set from sharaf Digital shop in Burdubai on 06 May 08. The problem of the set is, I cannot even make 4 to 5 calls after fully charged the battery. To rectify this problem, I had given this set to nokia service centre 3 times and all the times they returned to me without doing anything on the mobile set. After 3rd time also the problem of the mobile is same as in the begining stage. Now I have given to 4th time in your service centre in dubai, near sana and its job number is 153022. Each time you are keeping this mobile in your custody around 20 days but the result is zero. I understood that you are not able to rectify the poblem of this set and also the above mobil made me a lot of problems in my life due to the performance of battery charge, so I request you to replace my mobile this time otherwise you can keep it in your custody. Alreay I spent lot of money to carry the above sick mobile.

Please be informed that i had submitted a online complaint when I submitted my mobile on 3rd time but no response from your side. This time I hope that I will get some response from your side. I don't want to compare your after sales sevice with other company.

Also please be noted that nobody is responsible in your service centre to rectify the problem, then what is the meaning of one year waranty. If the problem is with battery I am ready to change the battery but nobody is telling what is the problem. Whom I can meet to solve this problem in Dubai.

please do needful

Mathew
Project Engineer
Grandweld
Dubai