I am disabled due to a motor vehicle accident. As a result I received brain damage to the nerves in my face, causing me to sound intoxicated 24/7. One of the owners which work in the daytime frequently ask me, do you ever take a brake from drinking, are you drunk all the time, and many more. But my gripe is being charged more for my cup of coffee than is posted and than any other patrons I have seen in there buying coffee at the same time as me. The shorter owner told me I was drunk and he was charging me more because my drinking scarred away his customers and he needed to make up for it. Now I don't drink due to taking field sobriety tests for police officers every time I have contact. And I have no arrests for public drunkenness, ever. This is discrimination according to marrium Webster.

i just got ripped off and over charged.. I bought the promotional ofer of buy two packs of camel filters get one free.. the price for each pack listed was 4.16 however they charged me 10.70 for each promotion and then refused to make good and refund me..then went to the website to file a complaint and it would not go through error .. however if i was to make a compliment it would of went through.. i want to know if other people have had this issue? and how i can get this resolved . this is clear fraud and misleading the consumer.. thank you

On 3 Sept 08, I had occasion to visit this store to use the ATM machine and purchase a bottle of water. When my turn came in line to deal with crew member Cathy Brooks, I placed my purchase on the counter well within her reach. She informed me I had to move the water container closer to her prior to her scanning it, I responded by inquiring if something was wrong with her arm which would inhibit her ability to reach for the bottle, which as I previously stated was well within her reach. I attempted to deflect the situation by ordering an additional purchase, however Ms Brooks continued her disrespectful tirade by stating "You Customers think"... at which point I canceled my purchases with the intent of departing the facility. Ms Brooks was still running off at the mouth at which time I requested of her shift crew member the name of the store manager (Maribeth Cue) and that of the disrespectful worker. She attempted to inhibit his giving me the information I requested by telling him I had no right to know who was being disrespectful to me. I made it very clear of my intent to file a complaint against her with the national office. I feel this action is necessary, when discussing the incident with my wife, she advised she does not shop there due this employee's negative attitude and inability to communicate with customers in a professional manner. Due to the negative impact of this incident, I too shall cease to frequent that facility unless I have need to use the ATM machine. I would appreciate your office making an inquiry to access whether this employee requires additional training regarding the proper way to interact with the paying public which frequent that facility or if the job is suitable for her and I also would appreciate your notifying me of your intent to investigate the incident.