DO NOT WASTE YOUR TIME!!

All of the previous complaints you have read about this company are true. The GPS system I ordered was a great price, until I found out that it was backordered for 5 additional weeks (they had already told me it would be 3 weeks when I bought it). I had to call to find that out (sitting on the phone for 20 minutes every time I called because I was on hold for so long).. I received no email notification of the new backordered status. When I finally did reach a "customer service" representative (I use that term sarcastically, because they don't know anything about customer service), the same guy hung up in my face 2 times. All he said was "Your order is backordered for 5 weeks." CLICK. No time to ask questions or anything.

I finally got in touch with a semi-polite girl who informed me that the GPS system was coming from OVERSEAS (no one informed me of this) and that if I would buy the $149 memory card (WHAT A RIPOFF!) that I would not only get the free promotion of having a system come from within the US, but that I would receive expedited shipping, and that it would be at my house in 2 days. So, if I had not decided to cancel my order, then if I'd ever had problems with the system, I would have had to ship it overseas to have it fixed. That is a HUGE detail to leave out. Not giving all the information is LYING.

DO NOT WASTE YOUR TIME OR MONEY ON THIS SHAM OF A BUSINESS.

Not only all of this to deal with, I now have to deal with the fact that they have all of my credit card information on file, and they haven't exactly proved to be trustworthy.

I hope enough potential customers read these reviews prior to placing orders with this company and that they are forced to go out of business.

I tried ordering a Sony Cybershot H7 camera from them in January 2008. I too didn't order any accessories from them because they were ridiculously high-priced. I had to call them numerous times to be continuously told the camera was on back-order--even though their web-site showed a lower price and "in stock"! I finally cancelled my order with them in April and ordered with another company getting what I wanted and delivered in less than 5 days. I would definitely NOT recommend 86th Street Photo and Video to anyone. Total waste of time!!!

Bate and Switch.

Same deal as here: http://www.complaintsboard.com/complaints/fraudlent-business-practices-c36877.html

In fact, after reading up on several e-commerce sites, I was specifically interested in purchasing a camcorder that was a NEW made for U.S. Distribution model. The information that this site provides to lowpriceDIGITAL.com specifically states: "In stock. Brand New & USA Model . . . "

After the "call to confirm order" e-mail (from that point I knew there was a problem), and the guy tried to upsell the add-ons, after refusing those, the next sell was to tell me: "Well, you know this is a unit that is made for sale in China, so it doesn't have a warranty. You should buy our warranty." Unreal, but true.

I also knew that there was a problem in that when I called back, I had to wait on hold for 20 minutes just to get to the point that the guy started in as above.

Avoid the rip boys and girls!