On 27th July 2010 I have ordered a "michael jones product" .Receipt of the Order #9F8BBWXE and paid with Master Card 42.67 AUD.
However you have deducted for two additional products. I have been refunded 42.67 AUD - order #9F8BBGZE. Have sent numerous e-mails to you requesting refund for order #9F8BBCVE - to date no reply.
ONCE AGAIN I AM REQUESTING REFUND FOR ORDER #9F8BBCVE.
I am 84 years old and on pension and the refund represents a substantial amount of money. I have the first book to work at home to support the pension.
I would very much appreciate a speedy resolution and forward to me the refund.
Your assistance will be greatly appreciated.
Yours sincerely
Stan Nowak OAM