I booked this company back in Jan 2009 for my daughters June 20, 2009 wedding. I would not recommend A Sensory Sound System to anyone. I should have known I was in trouble when he called me a few days before the wedding and immediately began to complain about working with this company. He had no information about the event and was upset that he had just been contacted for the event. We emailed a detailed playlist, timeline for events during the wedding, introductions/names of wedding party etc. The soundsystem was very poor quality even though I paid additional money at the recommendation of the company representative I had spoken to a week before the wedding. The DJ was totally unorganized and could not find most of the songs on the playlist we had emailed to him. He was rude and belligerent when we requested that he change from Techno Music to songs on the playlist. The flow of the reception was ruined as we were lucky to have the crowd on the dance floor 5 times during the entire night. Many of our guests commented on how the poor job done by the DJ. I contacted the company on June 22, 2009 to share my concerns. I was sent to a voice message box of someone who's name I couldn't understand. I called back and asked who I should expect to hear from because I couldn't tell by the voice message. I was then placed on hold for over 10 minutes. When my call was transferred, I got another voice message that was much clearer but who indicated he was unavailable because he had to do payroll but would get back in touch with me. To date: July 1, 2009 I have had no return call. This is a very shoddy/shady operation. I wish I could find out how to contact the corporate office...if there is one.

We hired Sensory Sound, and had a constant lack of communication after we paid for the service. The sales office is good at reassuring you what will be provided and guaranteed, but it is horrible service. We hired them for our wedding and repeatedly asked when we'd be able to talk to our assigned dj. We didn't get a call until 1 week before our event. Even though we briefly spoke to the dj, afterwards, we weren't assured that he did in fact receive our songbook selections or tentative schedule. It turns out, on the day of the event, a different dj was sent to our event, and he was not familiar with any aspect of our wedding. It was VERY frustrating and disappointing! My husband spent about the 1st hour of the event explaining the details. We had specific playlists and for some unknown reason, he couldn't get the right list going at the beginning. He mispronounced our names in the introduction, and our friends and coordinator was constantly on him to get the right song going for the right moment. After the dinner, it seemed to flow much better, but unfortunately, we were constantly stressed at the beginning. I missed spending time with my husband because he was busy explaining details to the dj. The DJ was placed in a bad position by the company who just assigned him that same day. This company is horrible. I asked for a partial refund and of course, I have not heard back. They should be ashamed of themselves for doing this at people's important events!

I hired A Sensory Sound out of Sacramento for my wedding reception. They are highly unprofessional, played the wrong songs, stopped in the middle of our father/daughter slow dance and then started played a different song. Management gave me the run around until I finally gave up. Do NOT use this company; I didn't even get to communicate with my DJ until the night prior to the event (and it was during my rehersal dinner!)