This company pretends to have offices all over the country, but the addresses are only drop boxes. If you have any issues, you can’t go speak to someone because the addresses are only set up so they can appear to be a legit, large professional company with offices everywhere and so you can send them your money. They make you pay 100% up front.

They don’t have any DJ’s or Videographers working for them. They call a local DJ or Videographer in your area at the very last minute before your wedding and tell them that their DJ or Videographer cancelled last minute and ask if they could please work the wedding at a reduced rate. The people they subcontract are not screened at all, hence the reason so many couples are so upset with the quality and professionalism of the service they get. (If anyone shows up at all) They actually called me the day of my wedding and told me they had no one to video my wedding, but they were looking for someone. My husband and I flipped. Fortunately they were able to find someone an hour before the wedding.

What transpired after that was a nightmare of lies and getting the runaround. Extremely upsetting and stressful! Unfortunalety we didnt research this company before hand. We now see that there are hundreds of news stories and complaints all over the internet. (Better Business Bureau, Ripoffreport.com, complaintsboard.com, etc.)

I urge you too save yourself the money and the hassle and run from this company!

Paid $800 for a Videographer and he never showed up. The company kept making different excuses and stopped taking my calls. They never refunded my money and claimed to have gone out of business. I see they are up and running again trying to steal more money from unsuspecting couples. PLEASE do yourself a favor and don't throw away your hard earned money and ruin your wedding memories!

I paid $1000 for the service, they did not show up, and they will not return my calls. It has been over 6 months of calling, emailing, etc.

DO NOT HIRE THIS COMPANY!!!

Provided the company with services for a wedding that they were hired to provide videography. Have not been paid for services rendered.
They have many complaints from brides for NOT getting their videos despite the videographers shooting the wedding and many videographers do not get paid for working for them.

I CONTACTED A SOLID GOLD SOUND IN FEB.2009 I PREPAID $1500.00 FOR MY DJ AND VIDEOGRAPHER. AND SINCE I HAD PREPAID I WAS PROMISED SOME LITTLE EXTRAS THEY OFFER TO THOSE WHO PREPAY.
ON THE DAY BEFORE MY WEDDING I HAD TO LITERALLY ARGUE WITH MY DJ AND TELL HIM HE WAS HIRED TO DO A JOB THAT WAS SPELLED OUT CLEARLY IN BLACK AND WHITE ON HIS PAPER AND TO PLEASE NOT ARGUE ABOUT IT AND I HAD TO DO ALL OF THIS OVER THE PHONE SINCE HE SHOWED UP TO OUR EVENT SITE EARLY AND LEFT EARLY CAUSE HE RODE HIS MOTORCYCLE AND IT LOOKED LIKE IT MIGHT RAIN! I CALLED AND CALLED A SOLID GOLD SOUND TO REQUEST A NEW DJ AND NO ONE WOULD COME BACK TO THE PHONE, OUT OF DESPERATION I TRIED THIER ONLNE CHAT AND NO ONE WOULD RESPOND TO ME THAT WAS EITHER! THE MORNING OF 8-22-09 I WAS GETTING READY FOR THE WEDDING AND I GOT A PHONE CALL FROM MY SOON TO BE HUSBAND TELLING ME THE DJ JUST PULLED UP ON HIS MOTORCYCLE, HAIR STICKING STRAIGHT UP AND NO DJ EQUIPMENT, BUT BEST PART WAS HE WAS DRESSED IN A SWEAT SUIT! HE WAS ASKED TO CHANGE HE SAID HE WAS TO LARGE OF A MAN TO GET A TUX...HE WAS THEN ASKED WHERE HIS EQUIPMENT WAS AND HE SAID HIS FRIEND WAS BRINGING IT. HIS FRIEND SHOWS UP AND HELPS DJ SET UP THEN NEVER LEAVES HE STUCK AROUND ALL NIGHT! I GOT BACK FROM MU HONEY MOON AND I CALLD A SOLID GOLD SOUND TO LET THEN KNOW I NEVER RECIEVED ALL THE EXTRAS I WAS PROMISED FOR PREPAYING, I ALSO LET THEM KNOW THAT I WAS NOT HAPPY AT ALL WITH MY DJ HE LOOKED LIKE CRAP AND DID A HORRIBLE JOB WITH THE WHOLE NIGHT HE DIDNT PLAY WHAT I ASKED HIM TO BUT HE MADE SURE HE GOT HIS MICHAEL JACKSON SONGS IN HE WANTED, ROB THE DIRECTOR OF OPERATIONS TOLD ME I HAD TO E MAIL MY COMPLAINT SO I HAVE SEVERAL TIMES AND NO ONE HAS RESPONDED TO THAT YET, BUT HERE IT GETS BETTER I WAS TOLD I WOULD GET MY VIDEO IN ABOUT 4 WEEKS SO I CALLED A SOLID GOLD SOUND IN MID SEPTEMBER AND I WAS TOLD MY VIDEO WAS STILL IN EDITING SHOULD BE READY IN ABOUT 2 WEEKS.
ON OCT 7, I CALLED A SOLID GOLD SOUND AND TALKED TO ROB HE TOLD ME VIDEO IS WITH EDITOR GLEN AND THAT GLEN WAS OUT BUT WOULD RETURN AT 11AM FFOLLOWING MORNING I ASKED ROB TO GET INFO AND CALL BACK HE SAID HE WOULD. ON 10-12-09 I CALLED AND LEFT A VOICE MAIL MESSAGE FOR ROB BECAUSE I NEVER GOT A CALL BACK AFTER THE 7TH AND THE FEMALE ON THE PHONE HAD JUST INFORMED ME THAT GLEN DIDNT WORK IN THE OFFICE SO I CANT TALK TO HIM AND ROB WAS ALSO UNAVAILABLE! LATER THAT NIGHT I GOT THE FELLING SOMETHING WASNT RIGHT SO I DID SOME LOOKING ONLINE AND FOUND MY STORY EXACTLE OVER AND OVER AND OVER AGAIN IN THE COMPLAINTS OF SEVERAL OTHERS ON THE INTERNET SO ON 10-13-09 I CALLED A SOLID GOLD SOUND AND ASKED FOR THE # TO MY VIDEOGRAPHER AND WAS DENIED THIS INFORMATION, AND THEY STILL SHOW MY VIDEO IS IN EDITING WITH GLEN! ON 10-14-09 I TALKED TO ROB AND HE TOLD ME THAT HIS SYSTEM SHOWS THAT THEY DID THE PREVIEW AND VIDEO IS STILL IN THE EDITING PROCESS AND THAT HE WOULD CALL GLEN TO CHECK ON IT AND CALL ME BACK THE SAME DAY! ON 10-15-09 I HAD TO CALL BACK AND TALK TO ROB CAUSE AGAIN I DIDNT GET A CALL BACK, ROB SAID HE GOT A REPORT FROM GLEN AND IT SAID THAT MY VIDEO WILL BE SENT OUT THE NEXT WEEK AND ROB SAID HE WILL CALL GLEN BACK TO GET AN EXACT DATE FOR ME. ROB REVERIFIED MY MAILING ADDY HE HAD IT CORRECTLY.
ON 10-23-09 I CALLED AND ASKED TO TT ROB I WAS TOLD HE WAS UNAVAILABLE AND A FEMALE TOOK A MESSAGE AND SAID SHE WOULD HAVE SOMEONE GET BACK TO ME ASAP. ON 10-29-09 I CALLED AND TT JEREMY AND WAS TOLD THAT ROB WAS NO LONGER WITH THE COMPANY AND JEREMY TOLD ME HE WILL GET WITH GLEN AND CALL ME RIGHT BACK OR SEND ME AN E-MAIL. LATER THAT SAME DAY 10-29-09 BRUCE SNYDER CALLED ME TO LET ME KNOW THAT HE HASENT RECIEVED PAYMENT FROM A SOLID GOLD SOUND FOR HIS VIDEO SERVICES AND THAT HE STILL HAS MY VIDEO...I STILL DONT HAVE MY VIDEO AND BRUCE STILL DONE HAVE HIS MONEY FROM A SOLID GOLD SOUND! AND I JUST CALLED THERE TODAY AND TALKED TO JEREMY AGAIN AND HE IS NOW TELLING ME MY VIDEO IS IN EDITING WITH CAROL GLEN HAD COMPATIBILITY ISSUES FINALLY I TOLD JEREMY I KNOW THEY DONT HAVE THE VIDEO AND BESIDED THAT EVEN IF THEY HAD MY VIDEO IT SUPPOSEDLY HAS BEEN IN EDITING FOR OVER 2 MONTHS NOW AND ANY COMPATIBILITY ISSUES WOULD HAVE COME UP BEFOR NOW SO I DONT BELIEVE THAT EITHER!!!