|
rolex452
March 21, 2011
Poor service
ATTENTION: Those of you who read this complaint blog and contribute to it! There's no doubt that A T & T has by far THE WORST CELLULAR TELEPHONE SERVICE AND CUSTOMER SERVICE IN THE COUNTRY (this has been proven by Consumer Reports and other survey companies). I have known this since the middle 1990's and refuse to do business with them as far as cellular service. Just notice the number of complaints on this blog alone. NOW HEAR THIS: A T & T wants to MERGE WITH AND TAKE OVER THE T-MOBILE COMPANY! T-Mobile is not perfect, but they are ONE HELL OF A MUCH BETTER COMPANY THAN A T & T! Once the merger goes through, all T-Mobile customers will find their service ( in all aspects) severely degraded. A T & T customer service and technical support is the worst ANYWHERE! THEY WILL NOT TAKE THE BEST PARTS OF T-MOBILE and incorporate them into their business model, but rather WILL ELIMINATE EVERYTHING THAT 'S GOOD ABOUT T-MOBILE and replace it with A T & T's business model: LOUSY SERVICE FOR THE HIGHEST PRICE!!! We cellular users are in for a very rude shock when this travesty goes through. BEWARE!!!
|
|
|
Rose0824
August 26, 2010
Turned into Collection
I disconnect my home service with A T & T due to awful service, non repair, etc. I felt that I did not owe them anything as I paid them. They still turned me over to collection for $73.00. Now, I am trying to buy a home, this is on my credit report. Ok, so I will have to pay it to get it removed. However, I asked the collection agency if they can delete it from my credit report, they said they could after payment is made. Great right, well, I asked for a letter confirming this, just a simple letter indicating that "if payment is made in full, it will be deleted from the credit report". They told me that they can not do that because A T &T will not allow it. So I called A T & T, and guess what, they said if I paid it they would send me a letter. I told them, send me a letter indicating that IF the account is paid in full it will be deleted from my credit report. They down right refused. I am so glad I got rid of them. You would think that with the way the housing market is, that businesses would work with a person to help bring up the market. Guess Not.
|
