I wish I had come to this website before I was taken in by this company. On Sunday night, I needed a plumber...sewer line had a blockage and it backed up into the house...two bathrooms completely flooded...and the water was making it way towards the hallway. We had this same problem about two years ago but I couldn't remember who we used. I had seen their advertisement on TV...so I called them. We were quoted $150.00 for him just to come out. I thought that was kind of steep but being it was Sunday...and at night, I thought it was an additional charge. I am not sure if it's because I didn't ask or this is just their practice but we were NOT told the total cost beforehand...and now I know why! Had we been told...I would have called someone else. I don't mind paying for services when needed but when you live pay check to pay check, every penny counts. Aside from the fact it took him over an hour and a half to arrive...without quoting us a price...he immediately snaked out the drain...and the problem was solved. Now as I said...we had this problem once before...and it cost about 78.00 for another company (wish I could remember their name) to come out...and I think the total cost was about $248.00. Therefore I figured it would cost about $320.00 for the additional charge of coming out here on Sunday. BOY WAS I WAY OFF! The total cost...with a discount came to $660.00. Moral of the story...STAY AWAY FROM A1 AMERICAN PLUMBING!

The phonebook ad claims "Fast Emergency Service". I called around 9pm on a Sunday night and was told the soonest they could send someone out was Monday between 9 and 11 am. The plumber called at 10:30 and said he'd be at my house in 30 minutes. By 11:30, he still had not arrived. I called the company and asked where he was. I was told they'd call and locate him and call me back. Finally he arrived about 10 minutes later, no apology for his lateness. We were charged a $78 fee just for him to come out and tell us that it would cost $780 to replace a 6-inch piece of pipe. I immediately called another plumber who quoted me "no more than $150" and they could arrive at my house by 5pm. We had to pay A1 American $78 just to tell us a jacked up price! What a SCAM!