Came out & said needed to order parts (10 days). Scheduled to come out at 8 am on 8/22 & called that truck broke down. I called Service Center they said a tech would be out at 1 pm. At 2 pm I called & they said the tech would call me as soon as his current job was done. At 7:30 pm I called to complain that I didn't get any calls and no one showed up. UNBELIEVABLE!!! POOREST SERVICE I EVER ENCOUNTERED.