Called and was told that a repair of my transmission would be between 1500 - 1800 which included the 900.00 diagnostics. The price depended on if we wanted a 12, 24 or 36 month warranty. Made appointment for 8am Saturday. Was told that the diagnostics and repair would take 3 days. Contacted them on Tuesday morning and was told that they just started working on it. Called them in the afternoon and was told that the repair would cost 2100.00 and that was only the 12 month warranty. They know that once you have to pay them 900.00 you won't take it somewhere else and have to pay an additional 1500-1800 to do the repair. I feel this is a bait and switch deal. The only reason I went with them was because they are a nationwide company. You expect this type of shady deal from a back yard mechanic not a national company. I am just sick because the truck isn't worth 2100.00 and now I can't afford to take it somewhere else and I can't pay my mortgage because I have to pay them an additional 300.00 I had not budgeted for.

MY SON TOOK HIS 1996 DODGE AVENGER INTO THE AAMCO SHOP IN MCDONOUGH TO HAVE THEM DO A DIAGNOSTIC TEST ON HIS CAR TO FIND OUT WHY HIS CAR WOULD NOT SHIFT PROPERLY AND WOULD ONLY GO ABOUT 30 MPH. THEY SAID THEY DID DIAGNOSTICS ON THE CAR AND THEY NEEDED TO TEAR THE TRANSMISSION APART IN ORDER TO FIND OUT WHERE THE PROBLEM MIGHT BE. THEY CHARGED UP ALMOST $2500 TO TEAR DOWN AND REPAIR THE TRANSMISSION, ONLY TO HAVE THE CAR DO THE SAME THING IT WAS DOING BEFORE THEY DID THE WORK.

WE DON'T FEEL THAT THEY DID A PROPER DIAGNOSTIC ON THE CAR, AND RUSHED US IN TO ALL THESE REPAIRS. AFTER ALL WAS DONE, THEY SAID IT WAS THE TCM MODULE THAT WAS BAD, WHICH IS AN ELECTRICAL PROBLEM. THEY SAID THEY WOULDN'T COVER IT. BUT THEY TOWED HIS CAR OVER TO AN ELECTRICAL SHOP TO HAVE THEM RUN TESTS ON IT. THEY SAID THE TCM MODULE WAS BAD (MY SON HAS REPLACED THIS PART 5 TIMES NOW).

IF YOU NEED MORE INFORMATION ON THIS, PLEASE CONTACT MY SON, ERIC RINEARSON. HE HAS THE ADDRESS OF THE REPAIR SHOP, AND ALL THE PAPERWORK ON THIS. I WAS THE ONE TO PAY FOR THE REPAIRS, AND WE BOTH FEEL THEY RIPPED US OFF. HIS PHONE NUMBER IS 770-634-2693.

I FEEL THAT AAMCO SHOULD REIMBURSE US FOR THESE REPAIRS, SINCE THEY REALLY WEREN'T NEEDED AND IT DID NOT SOLVE THE PROBLEM. AT THE VERY LEAST, AND I MEAN THE VERY LEAST, THEY SHOULD PAY TO HAVE THE TCM MODULE REPLACED.

PLEASE RESPOND AS SOON AS POSSIBLE.

THANK YOU

MARY RINEARSON
765-668-8598 HOME
770-714-8017 CELL

I will have to say that I learned a VERY VERY valuable lesson here! This location took me for $2500.00 and over a 15 month period, I have had to bring my vehicle back to this dirty so called transmission shop 5 times. This last time was for a torque converter that burned up due to the fact that they rebuilt my transmission the first time with a rebuilt torque converter that they swore up and down that if they were to install a new one, it would cost me thousands of dollars! LIE LIE LIE!!! A new one that is even modified out of the box is only $450 all day everywhere. It is a family run organization that has had its share of complaints as I found out thru the BBB and Google online reviews. The lesson learned here is to always go to the dealer!

THIS MAN HERE WILL LIE TO AND TELL YOU THAT YOU HAVE A TRANSMISSION PROBLEM AND CHARGE YOU TOP DOLLRS LIKE IF YOU WAS GETTING SERVICED AT THE DEALER. HALF THE TIME HE DOES NOT REPLACE ANYTHING ON YOUR INVOICE. HE WILL GIVE YOU SUCH A LOW PRICE FOR ANY SERVICE. BUT THATS JUST TO GET YOU IN THE DOOR. ONCE YOU AUTHORIZE HIM TO DO ANY THING HE HAS YOU HANGING BY A STRING. AGAIN BEWARE ESPECIALLY IF YOUR CAR DOES NOT MOVE. HE AWLAYZ STAES ITS A TRANMISSION PROBLEM WITHOUT DOING A COMPLETE EXTRENAL DIAGNOSTIC. HOW DO I KNOW THIS. LETS JUST SAY A LIL BIRDLY THAT USED TO WORK THERE TOLD ME... BEWARE BEWARE BEWARE HE IS A SNAKE... AND ESPECIALLY IF U HAVE A NEWER CAR. FOR PRICE HE CHRGES YOU, YOU MIGHT AS WELL GO TO THE DEALER AND YOU'LL GET A BETTER WARANTY.. TRUST ME... BEWARE... BEWARE... BEWARE...AND BECAREFUL HE WILL FOOL YOU « Hide

December 15, 2008 I drove my 2002 PT Cruiser to Aamco at 8 am to get a second opinion on fixing a leak in my Transmission. At approximately 4:30 p.m. I contacted Jim the service rep he stated at that time that a cell was leaking and all parts and labor would cost $800.00, and they would give me a 3 year warranty and it would take one day to fix. This was verbal and I did not get this in writing, but I gave him the ok over the phone to do the work.

December 16, 2008 after not hearing a word all day I called AMMCO and spoke to Jim at approximately 4 pm to find out how long it would take to finish my car. At that time I was informed by Jim that the Torque Converter needed to be replaced and that would cost an additional $1, 500.00 for a total of $2, 300.00. I told him no that was being ripped off and told him stop what ever they had done and I would come pick my car up. He told me I would have to pay them $800.00 for the labor that spent taking my transmission apart. I informed Jim at that time that is was very strange because I had taken my car to another transmission shop prior to AAMCO and they told me it was a broken Differential. I had wanted to get my vehicle fixed by a company that is nationwide. Had I know that AMMCO is just a bunch of crooks I would have had the first company fix my vehicle. I just wanted my car back and am really upset with AMMCO. They are the biggest rip-offs. They are refusing to give me my car back until I pay them $800.00 for doing nothing. I just wanted my car back, and take it to the first shop that I had look at it. If they tell me that it looks like someone broke the torque converter I am going to press charges against AMMCO, because the first shop never mentioned anything about a torque converter. I filed a complaint with the BBB, but they gave Aamco until January 1, 2009 to respond to the complaint.

On 12/22/08, I contacted the Aamco president Joseph Foster regarding getting my car back, and I told Mr. Foster what had transpired regarding Jim quoting me $800.00 for a cell rebuilt including parts and labor, then once the transmission plate was removed the price triple, so I had told Jim not to touch my car. Mr. Foster was unreasonable and started screaming at me. Stating I approved the work. I told him I had only approved the cell to be fix because that is what Jim told me I was wrong. Mr. Foster said once they got the transmission apart then they discovered the torgue converter was bad. I told him that I wanted my car back the way it is. Mr. Foster said the transmission is out of the car and will not be put back in until I pay them $800.00. I informed him at that time I will be contacting the Attorney General. Mr. Foster said go ahead neither the BBB, or the AG will do anything.

After 3 weeks and no results from the BBB my dad went ahead and went into the Northglenn Aamco shop to tell them 'you really deceived my daughter and have her over a barrel', but the owner convince my dad to rebuild the transmission, so on January 6, 2009 we picked my vehicle up and my dad pay Aamco $1, 900. for a 'so-called rebuilt transmission, with a one year warrenty'.

The within 5 minutes of driving the vehicle off the lot the car started shimmying and making a low pitched squealing noise. I took the car to two other shops (free of charge) and both told me that the upper and lower engine strut mounts are broken, but they could not prove that Aamco broke them, or that they were broken on purpose. Also the steerling is squealing, but I know that Aamco will claim they had nothing to do with anything.

I took the car back to Aamco today January 12, 2009 and was told by the personnel that they got my $1, 900.00 and to never bring my vehicle back to Aamco again (go figure - so called warrenty). What did I expect - 'THIEFS'.