I bought a Maytag Gemini range/oventop. The oven door shattered while we were cooking. Tempered glass flew all over our kitchen endangering our two young children.

I am sitting at my house for the second day that is now wasted due to the incompetence of your company. On May 11th, we were supposed to have a service call between 8am-12pm. THE A&E TECHNICIAN ARRIVED 2.5 HOURS LATE.

Maytag told us that the technician would be able to tell us why our oven door shattered. THE A&E TECHNICIAN COULD NOT GIVE US A REASON.

Today, May 18th, we were told by your company that we would be visited by the A&E technician between 8am-12pm. In fact, the A&E technician told us last week that, "we would be first on the list."
At 12:15, I called and was hung up on. I called again, I was told, "...the A&E technician had a family emergency." I WAS NEVER TOLD BY A&E OF THE SITUATION.

After arguing with an inept supervisor who lacks listening skills, he relayed to me that, "the technician is on his way." When asked for a time frame, he told me, "I'm not able to give you a time frame." AGAIN, A&E CAUSED ME TO LOSE MONEY BY STAYING HOME FROM WORK IN THE WORST ECONOMY SINCE THE GREAT DEPRESSION.