I've been dealing with trying to get a Maytag Refridgerator replaced since May 2010. The first month they sent out 3 technicians and each was unsuccessful, finally determining the refridge was unrepairable. They were to have called in a "claim".. whatever that means. Several month and calls later (mind you I had to buy a temporary smaller refridge just to keep going.. how long do they think a family can live without a refridge anyway)... Sept 2010... every week I call being told the same BS story as earlier.. finally one rep suggests we start over and send another rep that WILL call in the claim.. 3 days later I have to call back... another 2 days I'm told to call another number... mind you this happens during a week that I am flat on my back with bronchitis but I'm on a time table.. the number they give me.. it's Whirlpool who is NOT handlling the warranty (Assurance Warranty I handling this one)... so while Whirlpool offers to replace at a discount, it's still hundreds of dollars more than I should have to pay because my policy covers "replacement"...

Bottom line I stil have a huge, dead refridge in my kitchen and NO ONE from A & E has followed up. Guess they think if they pull your chain long enough you'll just give up... tempting, but NO WAY! They will replace this $900 refridge this year or NEXT!

DO NOT USE THIS PROVIDER... IF YOU WARRANTY OFFERS TO SEND THEM, ASK FOR ANOTHER.