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November 17, 2008
BAd food
On Nov. 17 in the afternoon, my wife and I went to the A&W Restaurant in Blanding, Utah. My wife got chicken strips with fries and I got the chili cheese coney dog.. The girl at the register was like all duhhh!! She was'nt very nice too!! Then we got our orders. Sat down and I open my box of the ft long coney dog and there was two regular buns and two hot dogs..!! I thought it suppose t come with a ft. long bun and hot dog!! and it looked like someone jus splattered cheese on there!! There wasn't even any chili on it!! so i took it back and they gave me another one with chili.. when i finally thought i had the right order i took a bite of it and it was freakin cold!! I was like what the F#?k!! Then I took it back, telling them that my food was was cold!! One of the young stupid workers jus took it without saying sorry or anything!! So then I got another one!! I know i should've got my refund then!! But got another one.. And it jus got worst!! The bottom of the hot dog buns were molded!!! I got so pissed off and got our refunds back!! Both orders!! We swore to never eat there again!! I think the Blanding A&W restaurant needs better management and better workers, needs food inspection every week, better servings instead of serving sloppy food and faster service!!! it suppose to be a fast food restaurant!! It takes them forever to make a burger!!! I don't recommend anyone to eat there!!!
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September 5, 2008
Rudeness
On September 3rd 2008 My wife and I went through the drive thru of this restaurant and ordered our food> I specified hot fries please. When arriving at the window, I was handed my drinks, as I handed them to my wife, one of the lids were not on securely and dropped out of my hand, poring of over my floorboard.The employee saw what happened and said, I will have to charge you for another drink. I said just give me some ice then. Then got our food. Some fries were hot and some were cold in the same package. Then when I got my chicken strips They were hard as a rock and very dark in color, as if they had been under a heat lamp for hours. So I came out of the drivethru and walked immediately into the restaurant and complained about my order. They did give me a fresh order of fries and chicken strips, but with a very bad attitude. My wife had always went to an A&W Restaurant in her home town of Anchorage, Alaska nearly 40 years ago and insisted it was a great fastfood place. I have never seen such rudeness before!!!
Mr, Richard Lentz.
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