I am a former customer of Aaron's Sales and Lease Ownership in Greenville, SC. I returned the merchandise due to the way I was treated by the district manager, Bobby. I called 10 days prior to the due date of my payment to inquire about how the payment holiday worked. Bobby spoke to me in a very condescending way. He said that he had to know what the problem was because the didn't just give payment holidays out like welfare. I was astonished at the tone he took with me! I have paid 4 agreements and was very upset that loyal customers are treated this way. I complained to Bobby's manager with very little resolve. I decided to return the merchandise.

Several weeks later I received a call from Bobby asking what could be done to get my business back. My fiancee and I went in to the store and spoke with an associate named Cory who told us that they had the bedroom set we wanted and that it was brand new in the box, but he couldn't show it to us because it was at a different location. He instructed me to call Nadia at the White Horse Rd store and let her know that I wanted to look at it. I didn't see the need to look at a bedroom set in the box and especially since I had the set previously. Several days went by and I received a call from Cory asking when delivery could be set up. We scheduled delivery.

The set was delivered and WAS NOT new out of the box. It had several knick and scracthes on it. Red paint was on one side. The previous owner tried to touch up damage with what looked like white out. The back of the headboard was also badly damaged. My fiancee ok'd the furniture before the delivery crew left. When I went in to look at it and saw all the damage, I immediately called the the store and spoke with Cory. I told him I did not want that furniture due to its condition. He stated that he would call around and find another set. Someone by the name of Preston called me and told me to go by the Easley, SC store and look at a set and see if I liked it. I went by as requested and I agreed to take that set. I called Preston at the Greenville, SC store to set up delivery. Delivery was set for the following Monday after 5pm. When noone had showed up at 730pm, I called the store to see if it had been rescheduled. I spoke to Bobby who informed me that there was no delivery scheduled. I explained to him what Preston and Cory told me and he said that wasn't going to happen. I then told him to make arrangements to get his trash asap.

When the delivery guys came to pick up the furniture they phoned Bobby who asked to speak with me. I refused. I didn't have anything to say. Bobby called my cell many times. Finally my finacee answered and Bobby told him that I had damaged the property and that they would press charges. I have yet to hear from them other to send me a $50 gift card.

I feel as though this company takes advantage of people who have bad credit. Pay in cash if you need items. Don't do business with Aaron's.

I got a washer and drier from this company they ripped my brand new fllo and did not hook the cold water up right so the washer linked and when it did it went into my bedroom when i told them about it they said they would fix it. the manager of the spt that i was at she called them and told them that they need to fix it they never did they said with all the credit that they gave me it paid off the repair well they did not tell me that the credit that they gave me as for the damage. well then they gave me a 500 dollar in store credit well they backed out of that i ended up with a 200 in store credit well i got a garmin and they knocked the price down to 199 and so i thought that the 200 would cover it well that was not the case the main manager put in the computer that it was a 99 dolor pay off i made a payment and then thought it was crap what they were doing do i fought them on it so i talked to someone else and he said that i could make what payment that i wanted and as long as there was some kind of payment every month until it was paid off i thought great but then they showed up at my house and i was getting phones calls from then saying that i needed to make a payment i went off on them and the guy that i talk to that made the agreement when i talk to him again he said that the agreement with told me that he never said that i will never tell anyone to go there since then i have found somewhere else to go to get my stuff through and they are great.

I purchased a RCA 56" Rear projection TV from Arron's Sales and Lease Ownership.
Last Friday, less than 6 months after it was paid off, it quit working.
Today I called my local TV repair shop about repair cost and was informed that parts are not available and that they would have to remove the chassis and send it to the factory for repair.
Cost $700 or more!
My main complaint against Aaron's is they deal in junk and sell it to people for hundreds of dollars more than it's worth.
They take advantage of people that don't have the cash or good credit to buy these items outright.
My advise is stay away from Aaron's Sales and DON'T BUY an RCA TV!!!