If you live in Reading Pa and have dealt with the Aaron's on 5th Street Highway and have gone in to by something cash no lease there is a 99.9% chance you have been ripped off!! Let's say you go in to buy a dryer and its work $200. They will charge you $400 pocket $200 and only show in the system that $200 was ran through. If you have done a cash sale there I would go in and DEMAND a computer generated reciept and if they can't demand the number to corporate. IF they tell you there is no number for corporate there lying because there *** sure is. The Reading location are nothing but scumballs!!!

I have purchased items from Aarons rent a center for the last 6 years. ^ months ago I had my roomate go their to get a set off washer & dryer. My roommate is moving out so she called to have them picked up. They were suppose to be at her place between 3pm & 8pm. At 745pm I called to see what the hold up was.A man answered & when I explained my situation He made fun off my voice & put me on hold. He left me on hold for close to ten minutes & when he came back he was rude & informed me that they will be here by 8pm. I asked for his name & title. He returned asked who I was in a rude demanding voice. I had told him who I was at the beginning of are conversation. He told me that his name was Jerry, The General Manager. I asked him why he was being so so rude & all he said is their anything else i can do for you. I said Id like the number to the corporate office. He then barked out the number & hung up on me.

I have never been treated in such a manner. This guy Jerry needs to be fired.

The store is on 162nd & division. Jerry is his name. I will never use the services of Aarons rent a center again & would caution anyone from doing so.

After taking delivery of a brand new fridge it lasted approx. 1 month before blowing hot air. It was sent to service for repairs, in which time we were giving a loaner to use. The loaner leaked all over the floor daily. We were told that that was all they had for a loaner.Approx. 1 month later our fridge was returned and as they brought it into the house I could see dents throughout the side and when they removed the dolly strap there was a 2 inch wide white stripe across the front. I informed them that it was suppose to be a new fridge and thier reply was that I could get a used price for it.My reply was that I did not want that fridge in my house and to take thier worthless loaner with them.

Now I have a front load dryer of which the handle has broken.I have reservations about the dryer going to service for repairs because of our past experience. Again this is abrand new machine and now I have to hope that it is returned to us in the same condition as it leaves.If it ever leaves as we have set up a scheduled time for pick up twice now and yet I still have a broken machine in my home.As of today thier way of fixing this problem is to just come pick up all items and terminating my lease. As I am up to date on payments and have paid off over half of the agreement this is not a viable solution to me.All I ask for is that Aarons holds up to thier part of the agreement and quit trying to pawn off damaged goods to me when I'm paying for new and when I have a legite complaint at least attempt to fix it properly.

Aaron's at Aberdeen NC is a store from ***.I am buying a computer from them and I set my payment up to be automatically drafted from my account every month on the 1st, , yet every month on the 3rd or 4th I get a call from Aaron's asking where my payment is.Complaining does no good.They continue to call.I'm just short of getting to the stage when i do harm to these heartless bastards.No one should have to go thru this much bullshit just to buy a *** computer.I really don't see how this situation can ever be resolved without somebody becoming maggot food.

I bought a brand new washer, and dryer from Aarons rental, in March of 2008. In July the washer quit after filling. They expected me to scoop the water while I had pneumonia. I refused!

Three days later they finally showed up. They gave me a used "loaner". I called them, including "headquarters" twice a week and got very rude service. Finally, I talked to Aaron. He said the part that needed to be fixed, was more expensive than it was worth and I had to keep the loaner. May of 2009, I bought another new one at Lowe's.