My sister and I went into Aaron’s Rental on 2430 S Harrison Rd., Tucson the other day. We were looking into renting to own a couch and television. We spoke with a real nice lady and we got all the paper work filled out on our part. The lady said all she needed to do was call a couple references, finish up the paper work, and we would be good to go. My sister and I decided to go shop around Big Lots while we were waiting. While in Big Lots, the lady called for us to come back over to sign the paper and told us it shouldn’t be to much longer. We went back to Big Lots and shortly after we got another call from Aaron’s Rental. The lady said the items she told us that were 20% off were no longer going to be. Her whole attitude changed and there was a man raising his voice in the background, speaking of work experience. I told my sister to just tell the lady to forget it. None of it was making sense and everything was just fine less than 10 minutes before her call.

My sister and I went to 3 different stores that same day and were approved at each one. We were really curious what the issue was with Aaron’s Rental on Harrison when there was no issue anywhere else. I saw an Aaron’s sale flyer and decided to call. I ended talking with Steven the manager. (He wouldn’t give me his last name) I told him I had been in the store the other day and explained to him what happened. He said he remembered me. He said I didn’t have income. I told him that I was 33 years old and I have been permanently disabled since 2000. And I would have a income for life. He said that he don’t rent to disabled because they don’t meet the income requirements. I asked him why the other stores were fine with my income. He said that he also don’t like to rent to low income people because his furniture comes back damaged. I asked him what he meant by that. He said that lower class people seem to damage more property than others. I still could not see why my disability check and my sisters income was not enough. I have went to rent a center before with just using my income. I told him maybe I needed to call corporate. He said that was his store, he is the boss, and not corporate or anyone else decides who he is going to rent to but him. Because I told him I had a CPO on a man in another state and I don’t give out my address freely to everyone. He said that he didn’t want to wonder where his furniture was every 4 months. I have a year lease where I live and I do not move every 4 months. My point was that I did not know a lot of people that new my exact address. He was getting madder on the phone and said he was standing by his decision not to rent to me. His words were “like you said your disabled, on 33 years old. So when you die I will have $2000 worth of furniture just sitting there.” He said that by not renting to people like us that is how he keeps his job. He would not give me his last name. I asked repeatedly. I was crying so hard I had to hang up and run to the bathroom to vomit. I have history of seizures. I ended up having a seizure and my sister had to come home from work.

I was renting a fridge from aarons rental store and I was having trouble making the payments I dont know how often I told aarons to come for the fridge but they insisted on working with me. I was due to make a payment of 134.00 on friday august 14th and on thursday august 13th they knocked on my door to take the fridge. No notice nothing that they were comming. I had to empty my fridge and freezer throwing most of my food out because of no place to put it. The made a mess in my kitchen and dining room taking the fridge out and scratched my hardware floor in the dining room. The scratches wont come out. This is a new floor recently laid and scratch resistent yet they managed to scratch it. This was not a tv or furniture it was a fridge in the hottest part of the year and they stood by watching me throw food out. They claimed they didnt call because they had no service on their cell. Well they should of called the day before or when I said the other day to set a date to pick up something should of been arranged for pickup not a knock on the door we are here for your fridge.

We just purchased a flat screen tv on the 11th of Aug, 2009 delivered on the 12th. The picture is very blurry. We called the store about this and they got very belligerent because we want to return it. He refuses to return our money. We couldn't see the tv before because the electric to the tv's in the store was off. This is supposed to be a brand new tv. We need a number to call the corporate office. This store is located at the Linden Ave Dayton, Ohio. Chris the manager was inconsiderate.