Aarons

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Category: Lifestyle

Contact Information
United States

Aarons Reviews

July 8, 2008
Terrible service
I bought a lcd tv from aarons. I returned the tv under warranty to be fixed. That was 6months ago. Now I don't have a tv that I paid for and no time frame when it will be returned to the rightful owner. They ripped me off and charged full price for it.
March 25, 2008
Unauthorized payment!
I rent a sofa, loveseat, tables and lamps from Aarons sales and lease. I admit my payment is late but i always make arrangements for payment within reasonable amount of time. a few months ago I was asked to come into the store and have a copy of my credit card on file for when I called the store i could authorize payments without having to go into the store. I asked specifically... you will not charge my card unless I call to authorize a payment right. I was assured no payments would be processed unless I called in first. Well it just so happens I checked my bank account today and they ran a payment thru that overdrew my checking account. I admit again the payment is late but they had no right to do what they did. Knowing the character of the people that work in that store how do I know they won't now use my card for personal use also! someone please tell me how i should handle this situation???

I feel violated!
December 14, 2007
demand on payment for dead horse
To whom it may concern, We where renting to own a stackable washer/dryer combo and the day it was delivered the men where having trouble getting it in to our mobile home into the bathroom from the back door.Well first all when they bought it up the steps the one person lost his balance and fell backwards and the item fell on top of him, my husband and i helped to get it off him. Then they put it into the bathroom scratched up and bang up. Any how wwe paid faithfully 4 months when the washer stoped working it took them a month to get out here to check it out, then they said we had the line down to far in the pipe which they hookedit up and it worked just fine for a while then the water just kept going threw the tub it would not stay filled up! then after that was so called fixed the dryer went compute, it made such a real loud noise then we heard caboom the dryer wheel screws feel out of the wheel when we thought may be it was the belt,We Called them trhe day before my 50.00 payment was due we have been trying since december 1 to get some one out here to look at it but all we did was get the run around.and calling numbers and telling them if we dont pay we have broken contract.what gives them the right to call reference #.They broke the contract we didnt!How are we in fault?One sales person don"t know what the other is doing!
September 17, 2007
Horrible customer service!
I have worked in the customer service field for 10 years and never had I experienced what I experienced with Aarons furniture general manager named Keith. This store is located in Columbia South Carolina on 2 notch road. I recently gave birth to a baby, I work full time and attend graduate school full time. My computer blew up so I needed another one in a hurry. My appointment time was suppose to be from 1-5. My computer wasn't delivered until 6:30. I understand things happen. But it would have made sense to call me and let me know they would be delivering the merchandise late. I called three times that day and no one informed me the delivery man ran into complications and would be late. I wanted to voice how dissatisfied I was with the service. I only have 2 days off. With this two day i need to take care of bills, buy groceries ect. the general manage informed me that I shouldn't have called and I must have been expecting a problem. He is an complete idiot! How can someone like that be a general manager. After this, I will NEVER, I mean NEVER get anything from Aarons. I will also inform everyone I know about their terrible customer service. If I didn't need to finish my paper for school and wasn't pressed for time to get my daughter I would have canceled the order. I HATE AARONS!!!

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