AARP

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Category: Lifestyle

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United States

AARP Reviews

melikeu60 May 7, 2011
Rip offs
I'm 50 years and I have diabetes, I have had diabetes, I have had diabetes since I was 16 years old and I have ever had any issues with getting my meds till now. I join AARP to get life insurance but I was reject so i join the health insurance BIG MISTAKES! Since big with these RIP OFFS, I can't get my meds. I'm getting sicker ever day. I try calling AARP to cancel and they give me the run around. AARP is a bunch off RIP OFFS AND SCAM ARTISTS! i will never make that mistake again.
Delores howes March 11, 2011
telephone calls
My complaint is that I have only joined your medical insurance and I am getting phone calles that want my info over the phone about my numbers and I gave her my address that is all. She was foreign so her voice was hard to understand. If I have to deal with the India voice that I can't understand what am I suppose to do.? I didn't get this from my other insurance. i didn't get it from the man that came to my house to sell me the idea of changing to you. I want no more phone callsfrom foreign speaking people.
Trevon P March 9, 2011
Family Can Help Protect Seniors from Scams
With a growing number of baby boomers aging into retirement and looking to make investments, a new wave of financial scams has plagued the nation's elderly.

An investigation conducted by the Securities and Exchange Commission, state regulators and Financial Industry Regulatory Authority found seniors falling prey to a myriad of tactics. One common tactic is the offer of a free lunch at seminars aimed at selling products; people are often told, however, that nothing will be sold. An investigation into these meetings prompted the Securities and Exchange Commission to hold a "senior summit" with the AARP to discuss investment fraud and abusive sales practices.
Still, four out of five investors age 60 and above got at least one invitation to a free investment seminar in the past three years, according to a recent survey by the FINRA Investor Education Foundation. The Canadian Association of Retired Persons found in 2005 that seniors lost about $2.5 billion annually to fraud and scams.
tytypeck February 15, 2011
Billing
My Grandmother is a member of your service. Last night, while visiting she had told me about a bill that she has been getting for $192.00 repeatedly. She has had problems in the past with getting bills for reasons unknown to her, one of them was for $37.00 for dental coverage that she did not have. My grandmother is 94 years old, but she is still very much “with it” and pays her bills on time each month. I called customer service with her last night and no one can give me any reason as to why she owes this money?! The customer service rep (Amber) went back to 2009 when she thinks there were a few missed payments. Amber said that she would have the billing department send out a statement for 2009 and 2010 to show where the missed payments were. Now I get to go to my grandma’s bank to get her statements from 2 years ago and compare this for her since your company doesn’t have its shit together enough! Excuse my language, but I am getting to the point where I think your company is trying to rip of my 92 year old grandma. A: If you are going to bill ANYONE you better make damn sure you state exactly what it’s for. B: You should make damn sure your customer service reps know what it’s for. C: Don’t bill for issues that were 2 years ago! What kind of company takes 2 years to notice billing issue? What kind of company sends a bill, doesn’t explain why, and expects people to “just pay it”? How many old people are you taking advantage of?
Also my grandmother said that when she was having a billing issue in the past with the dental coverage, she said that each time someone was supposed to send a letter or a statement….that never happened. One of your reps told her to just pay it so it goes away. If I had known about this she would have never paid it! I want to let you know that my grandmother will not be paying that $192.00 until you explain and SHOW me proof as to why she owes that money. I have instructed her to pay nothing but her monthly premium of $54.00. I expect that I will receive those statements in 2 weeks or some sort of response. If not, than I will assume that you are in fact trying to rip off my grandma and I will find a lawyer.
StJoeChuck January 25, 2011
Rip off
The AARP evolved from an insurance company consumers group to an organization dedicated to serving the interests of Senior Citizens. It has done a remarkably good job of letting Seniors know what is going on in Washington and whistle-blowing public and private items that are not in our best interests. Then the AARP endorsed Government Health Care, saying it would lower our insurance costs, raise Medicare benefits and lower Medicare costs. The opposite is true. Insurance costs are already rising and we are facing a decrease in Medicare benefits and government financing. AARP is looking forward to increased insurance commissions. What a rip-off from an organization claiming to be a senior-citizen guardian.
Kristin August 22, 2010
Rip off
I am 54 and disabled joined aarp for life insurance and medicare sup insurance that BS about guaranteed acceptance I have to go some where else for insurance aarp ***.I filled out all the forms that they sent me for life insurance for me and my wife they will insure my wife but not me they called me up and told me that they were getting me an underwriter and it would take a few minutes and they would call me back. Two week later still waiting.AS far as a supplemental for Medicare you have to be sixty five or older.Stay away from aarp American association for ripping off people
arskier July 26, 2010
Unauthorized debits to your account
Today I noticed a $16 debit to my checking account for AARP. I called the number that was listed on my online checking account for AARP. The lady that answered the phone asked me to verify my name, address, and date of birth. They had all this information plus my bank account numbers in their system...how? I have never done any transactions with AARP, I am only 44 and it is my understanding AARP has an age requirement of 50.

The lady did some checking, put me on hold for quite a while and said a credit would be issued to my account within 2 months. The $16 is not the issue that I am concerned about, I am concerned that they have my checking account information, address, and date of birth in their systems without my consent. In my opinion this is fraud, they obviously obtained my personal information via an unethical means. So AARP, steals your personal information, debits your account and then keeps your money for 2 months before they will consider giving it back to you. That is if they will give it back to you...

Everyone beware of AARP.
Rubysdad July 24, 2010
Prescription RX
I was called by an AARP health care representative last year (or perhaps longer than that) and encouraged to join the AARP Rx plan ‘at no cost.’ I argued that I didn’t need another health plan; I was fully covered. ‘But this is FREE, ’ he said, ‘you won’t have to pay for a thing. It’s just added insurance for you.’ Aware that often, those things first advertised as ‘free’ eventually become not-so-free, I still maintained my content with what I had. He persisted. ‘Won’t have to pay for a thing, ’ he said. Clearly, he was on a quota. Eventually, I acquiesced.

Fast forward several months: I started getting monthly bills. I called. ‘I called. I don’t want this.’ I was told that I needed to pay one month’s premium. I said, I don’t think so; I never wanted this. More bills. I called. ‘I don’t want this; didn’t want it in the first place, never needed it, never used it. Etc.’ More bills. I mailed a letter off with the last one explaining my situation.

Today, I received a collection letter in the mail. My ‘outstanding’ bill was referred to a collection agency for non-payment. Ahh, NOW I see. The AARP isn’t that organization I was wont to think it was. It’s another money-making, bait-and-switch organization. What a disappointment.
Daniel J. Campbell July 20, 2010
membership
I sent this letter to AARP in May and have not recieved a response. The wording of the letter is below.

Membership Services,

I am very upset and extremely angry at your ineptness in handling my application request for membership in AARP. I had reservations about renewing my membership, now; I regret having mailed out the application. If there was a way to rescind my membership and AARP return the money to me I would welcome the opportunity.
My wife sent the application that I filled out with a check which included both names as members. Mail was waiting for me when I came home from work Monday from AARP announcing “WELCOME your AARP membership card is inside.” When I looked at the contents inside there were two membership cards but they were not for my wife and I. The cards also indicated having been a member since 1994, which is not true either.
The names on both the cards were for people I knew and loved but both are deceased. One name was my father and the other person was my father’s friend of 30 years. I am angry about that and feel very sad that AARP membership services have made such a blatant error. Since the signature name on the check was my wife Maryanne.
How in the world could AARP membership services have made such an egregious mistake? Obviously, you do not actually look at or read the content of your membership applications, if you did take the time to read the application this mistake would never have happened and this letter would not have to be written.
I thought AARP was going to be an advocate for me and my wife in our later years, boy was I wrong. If AARP can’t do a simple thing like process a membership application correctly how can I trust that AARP will actually be able to decipher more complex important issues and to make good decisions for me and other members that will rely on AARP for guidance. This eye opening disappointment and very disheartening experience has shaken my belief and trust in the AARP organization.
Now AARP needs to make this right ASAP by; sending my wife and me an apology for causing us so much embarrassment. You unnecessarily raised our blood pressure when the anger kicked in as we looked at the total mix-up on membership cards. Then you must replace the cards you sent with ones that have the correct information for both my wife and me. I have enclosed a copy of a voided check so you can get the names right this time.

Unhappy in Philly,


Dan and Maryanne Campbell

Then to add insult to injury we recieve a notice from AARP thanking us for renewing membership along with a new membership card for Julia Jeinnings. This whole episode is appauling.
[email protected] June 28, 2010
Temp Staff
If you are a permanent staff, life is good. If you are a temp staff... hahaha sucks to be you!
Hours 6am-2pm or 8am-4pm 7 hours with 1 hour lunch (not paid). Not bad. Two shifts Sunday
through Thursday or Tuesday though Saturday Still not bad...No sick days or Vacation days,
but your a temp. What do you expect? Well here is were I had the problem. Day one, I was
told not to expect a full time offer. That they hired only 3 people in the last 7 years. They had a
full time staff of 10-15 people and about 30-35 temps, so they didn't have to pay for benefits.
Hours and days would change with out notices. So you would have to work a 12 hour shift and
sixth day with a few hour notice. Your production sheet was posted daily for the whole world to
see. This is mail room. MAIL ROOM!! One of the manger would ask the supervisors how many
heads would be working that weekend. HEADS!! What were we cattle?!?! If you said no. It
would be logged down. As if it was a problem. Like you made a mistake. You can't talk while you
work. Can't talk while opening mail. I am so mad right now that I can't remember all of it!
I guy got fired for complaining about the company. Another guy got fired for trying to talk to
upper management, to make suggestion to how to improve work and morale. He didn't get past
the mangers. No one there wants to say anything, because we...or I might be next-ed.

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