First off they have the worst customer service ever, that is, when you actually get a person on the line. You are on hold for at least 20 minutes before you can actually speak to someone. I have called several times where the whole place is closed down for "inclement weather". All I wanted to do was terminate my membership with my gym because I found another gym that was a lot cheaper. I was told I was still going to be charged for the full month membership even though my membership was on freeze while I was looking for another gym. I was no longer in contract with them, Iwas past my year contract so it was open-ended which I thought would make it easy to cancel, boy was I wrong. They are famous for being rude to you and telling you "it's in the contract, do you want me to read it to you?' They are so unprofessional and total scam artists. Now I am stuck paying for a gym that I canceled for b/c it takes 30 days to cancel and you need to send a letter certified mail. Why my phone call wasn't good enough for you?? And the fact I am past my 1 year contract??? Why do I need to stay somewhere I don't want to and get charged for it??TOTAL SCAM ARTISTS!!!

When the new gym came into town, I was excited to finally start my workout routine. When I signed up, as usual we signed the contract and when the second month dues came, ABC financial had added a service fee for $19.50 without explaining anything about the charge. When I called them, their answer was 'its a service charge, because we were not able to charge your credit card' they never contacted me to inform that. Nowhere in the contract it states any amount or percentage for any service charge. They claim that its their right to charge it, as needed, any amount without informing us. This is a total scam. Beware, when you sign up with Anytime Fitness, their association with ABC will screw you and you cant do anything about it, until the contract is over.

I had so many problems with ABC Financial during my 2 year contract with Gold's Gym. I was supposed to pay 25 dollars per month, and they charged me every month 30 dollars per month then they said that it was because I was not enrolled in auto pay so there was a five dollar fee even though they were debiting it automatically from my account. Then, in November my gym charges me a 30 dollar "enhancement fee". Sadly enough, i was not able to pay this till december and my gym membership as well was forced to lapse for 3 months. I came completely up to date in december and that is where my real nightmare began. I kept getting phone calls and letters and requests when I was physically at the gym to pay. I had to go through 1000s of personal transactions on my internet banking site and track every payment I made and personally audit everything because ABC Financial showed I was 2 months behind when I wasn't. They charged me 28 dollars a month in late fees for 6 months even though I never agreed to pay a late fee at all let alone a 28 dollar one. I agreed if it was applicable (I discovered upon rereading my contract) to pay a 10 dollar NSF Fee if they ever tried to draft my account and couldn't (which never happened). I submitted this all to my gym and finally after two months the problem was resovled. I decided to cancel auto pay and take the 5 dollar hit so I wouldn't have to deal with ABC Financial at all.
I now have another problem. For one month somehow I accidentally missed a payment, and was unable to make it up till the following month, which happened in September. They attempted to charge me 28 dollars for September, and another 28 dollars for October. I told them that I would not pay any late fees since it was not part of my contract. They told me that they had to apply my payments to the past due amounts which is why I was getting to late charges. I told them they needed to apply my payments to the month I designated because I was not going to pay 28 dollars each month for an old missed payment. I also told them I wouldn't pay because it was not part of my contract. I never got a response but I have a copy of my contract and if necessary I will pursue this matter in court. They overcharged me 5 dollars a month for the entire year so they can go kick rocks in my book! I just cancelled my membership so we will see if I have issues with that!

Biggest corporate run-a-round I have seen in my life. I fulfilled my anytime fitness membership and tried to cancel with abc financial, was told I had to submit "in writing" to the owner of the anytime branch. I did so. Thirty days later I am still not canceled; I call abc and they say I have to submit cancellations to them and when they receive there is thirty days. I say I did I gave it to the owner of the branch. They say that abc now handles cancellations and they have not received it! meanwhile I keep getting charged every month when I just want to quit. I call the local anytime branch and they say they have not heard about it but will cancel my membership and send me an email confirming it. I receive the email and feel better. Forty days later I get a collections call from abc, I ask to speak with a supervisor who tells me that I need to send proof of this and they will "review".
All of this just for me to stop going to the gym. There was no person of contact who knew what was going on, no way to stop charges, no way to actually speak with someone to cancel it had to be in writing. And finally they switched who I had to send cancellations to while I was trying to cancel!
This company is awful and preying on people who sign up for gyms. Why is there a need for 30-day cancellation? Why is it needed in writing? Answer: so you have to pay for at least 2 extra months of membership past when you want to quit. Pathetic.

It's beyond imagination what ABC Financial Institution does to people in this country. You are not ALLOWED to quit the gym. If you want to change your routine, or just go your way, they won't let you. Can you believe this BS? They practically start controlling your life and desires from the day you innocently subscribed to the gym. Even after your "so called contract" is over, they'll still keep charging your credit card without fear or shame. Even if you send a letter explaining to them why you can't go to the gym anymore, they’ll still keep charging your card every month, and if they can't charge your card, they will start sending bills at home. If you still don't want to pay them, they will forward everything to a collection agency and damage your credit. In other words, they are playing MAFIA games, scamming innocent people, in United States of America, without fright of rules and control. If you want to talk to them on the phone they will put you on hold, up to half an hour, expecting you to hang up, and if you don’t, you mostly will have the chance to talk with a sarcastic customer service rep., who will keep telling you the same phrase repeatedly, "That's the rule sir, if you don't pay we'll send everything to a collection agency". You attempt to have a logical conversation with them, and it’s impossible because they will hit you with the same phrase over and over again until you decide to hang the hell up. They practically stick their hands in your pocket in broad daylight, calling you a fool down the road because you had the regrettable inspiration to subscribe to a gym. Some people might call it a bagatelle only fifty bucks, monthly charge, but for an honest citizen of this country who never dared to swindle anyone, and firmly condemns the practice of any possible scam, from one cent to one hundred mil, every dollar taken unlawfully from that person represents a matter of personal nuisance and stress, it infuses a feeling of harassment and victimization, it drives that person to believe that indeed it’s nothing good left in this place and shuts down all your good intentions and benign imagination. Every single dollar fraudulently taken from that honest person equals at least one thousand dollars in fraudulent gain for the scammer. Can you imagine these sleazy, stinky rats on earth with chutzpah and arrogance? I would say here, before we start doing anything our way, let's see if it's any legal way, in United States of America, we can get these charlatans, because I'm not giving up on it. If you're an employee of the company with a gram of honesty and morality, I urge you to quit working there as soon as possible. If you are a citizen of the United States thinking to subscribe to a gym facility in the near future, please make sure the gym it's not affiliated with ABC Financial Institution, if you don't want imposed control over your life, financial loss, headaches and personal stress.

Thank you for reading