I placed an order for 200 DVD+R's from them on Sept 23rd and had them in my hands by the 27th. I chose cheapest shipping method. They send emails immediately with pertinant information about the sale and it's progress. They immediately respond to emails regarding your order. The items come well packaged, are obviously brand new in original packaging. Meritline continues to pay close attention to detail and I continue to do business with them because of their price structure and good business practices.