Abe's of Maine

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1 stars
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Category: Electronics

Contact Information
New York, United States

abesofmaine.com

Abe's of Maine Reviews

cengavercenk April 7, 2011
order canceled without any contact
I ordered Canon 50mm F1.4 USM Lens. It was the chepest price I found on the internet. They charged my credit card. I received confirmation email. I even received a second confirmation email that says it had been shipped. I was supposed to receive it in 5-6 days. After I didn't received it in 10 days and I realized they put the money back to my credit card. They never told me anything, they didn't call me, they haven't sent any email. And now I see that they changed the price of the lens. I called them (Mike Grant, my personal Sales Agent as I received an email), there was no answer, I left a voicemail, they haven't called me yet. I will make many other complaints to every website. People should never buy anything from them. They
DenisD February 23, 2011
Selling unstocked product & bait & switch
When buying an exercise bike on their webiste it states 'shipment in 6-8 days'. In reality Abe's of Maine does not even stock any of this equipment. The item was ordered on Feb 6 and the 'estimated' ship date is now Feb 25, 19 days later. Also, I received a call today. Instead of free shipping, the caller suggested I pay $99 additional for UPS. This is a safer method than using a Freight forwarder that could 'tranfer the shipment' 7-8 times in route, therefore risking damage. This damage I as the customer would need to claim with the freight forwarder and Abe's of Maine would not be responsible. BUT, by paying them $99 for UPS I could avoid this risk. I said forget it, send it by Freight forwarder. Then the caller pretended to talk to his manager and the UPS dropped to $29. I then said 'cancel the order' and the UPS suddenly dropped to zero, because I lived in Wisconsin and he liked the Green Bay Packers. No kidding. These guys a crooks.
Nevro June 18, 2010
Sold a BROKEN TV
Abe's of Maine sold me a broken TV. DOA out of the box, and would not swap it for a new one. When i callled them they tried to blame it on the shipping company and would not replace it. So i had to call Samung (the manufactuer) to get it repaired...

So i purchased a new TV and ended up receiving a bad, repaired TV. Abe's of Maine sucks! im so pissed on how this entire transaction unfolded that im contacting my local media (newspaper & TV) in an attempt to bring awareness to how this company operates.
Phoetinne June 15, 2010
Stay far away from Abe's of Maine
I purchased a TV from Abe's of Maine on Apr 22, 2010 guy calls on Apr 23 trying to up-sell me on shipping, the included mount, and warranty. They charge me for my purchase ($963.18) and tell me I will have it 7-10 days max and I will get a tracking number e-mailed to me when it ships. it has been 4 days now and no TV no tracking number nothing on website, so I call. They inform me on Apr 28 that they don't have one of these in stock and don't expect delivery of this item for at least 7-10 more days but aren't sure they will get them then (according to customer service). I am calling back to get them to refund my money and buy from someone else and recommend that everyone else do the same.
mkw75uss November 14, 2009
Takes money but don't honor warrenty
I bought a GPS device from Abe's of Maine and a separate 3 year warranty in 2007 for about $850.00. When I called in May 2009 regarding GPS systems giving problems, they told me the warranty company went out of business and my GPS is no longer warranted even though I bought the warranty from ABES OF MAINE and not the other company.

Please do not do any business with them. They are corrupt, unprofessional and they have terrible customer service. I am going to file a complaint with the better business bureau. Buyer be careful. I hope they go out of business SOON. I hope the government comes after them. They deserve to be punished.
NasH78 September 24, 2009
Don't honor warranty
I bought an Sharp Aquas Flat Screen LC37D62U from Abe's and a separate 3 year warranty in 2007. My sound started to disappear and I could not make it louder. I called Abe's for repair and they said my warranty was with "Repair Tech" and they went out of business. Abes chose that company for their warranties so they should be responsible for their business liaisons.One more reason never to buy a warranty.
Alexandr January 21, 2009
Bad service
Very, very satisfied. Product that I wanted, in a large order, were all on available on the site and had the best prices. Salesman (Peter) was really knowledgible and nice. I paid for 4-6 day shipping and received my complete order the next day. They have a customer for life.
November 29, 2008
Unauthorized charges
This store has stolen from us - and their salesmen are pushy, shifty and underhanded. I placed an order for a new TV on 10/17/2008 at 4:28 p.m. CDT. I then had a question and called them, only to hear a recording stating that they are only open four days a week and a half-day on Fridays. I canceled my order immediately (4:55 p.m. CDT).

The following Monday, 10/19/2008 (11:20 a.m. CDT), I received an email from Adi Reed with Abe's confirming the cancellation. My bank card was not charged at that point. Then, a pushy salesman with Abe's named Larry called several times during the week and left messages for me. I did not call him back because I purchased the TV from another merchant.

On October 24, Larry went into their system and created a whole new order (new order number and everything) and charged my card $1, 547.18 without my knowledge or consent! This caused my bank account to be overdrawn by over $1, 000 and has caused severe financial hardship, not to mention several hundred dollars in overdraft charges. Because this credit card is linked to my checking account, I will be charged $35 for each and every overdraft. So far, the bank is already going to charge $325.00. More is sure to follow. The bank has not posted these charges, but they will do so tonight.

I intend to pursue this to the fullest extent of the law. I believe that this Larry at Abe's of Maine knowingly, and maliciously, processed this charge in spite of the fact that I had clearly canceled the order.

I am disabled and we don't have a lot of money, and $1, 500 is a lot to us. It appears (to me) that Larry got frustrated/angry because I didn't return his phone calls and subject myself to his high pressure sales tactics. Well, they are going to regret this. Because of my disability, I have nothing else to do all day, so I am going to pursue this along every legal and public avenue I can.

I have one last thing to say directly to those at Abe's of Maine:

I hope you read this, and I hope you give long and serious thought to the direction you're headed in this economy. Many businesses selling luxury items like electronics are going to fail, starting with the crooks who took advantage when times were good. Businesses that treat their customers like you have treated yours will soon become and endanged species. You'd better get rid of thugs that deceive and rip off customers and treat your customers better. If your head is still in the sand after reading this, then you ought to surf on over to your local Better Business Bureau's website and read about your unsatisfactory history. Unfortunately for myself, I wish I would have done so before trying to purchase something from you.
October 28, 2008
Terrible customer service
On 17 October 08 I ordered a Denon receiver from Abe's of Maine. One acknowledgment email and nothing further.

By late Monday, 20 October, I checked the Abe's of Maine web site and found no progress on the order. Moreover, the transaction had not been charged to my credit card. I checked the web and found lots of complaints about Abe's of Maine concerning calls to sell more stuff and charges for shipping. I decided to cancel the order.

I sent many emails stating the order was canceled; no response to any. Also made calls to Customer Service, which were put on hold.

Yesterday I discovered the transaction had been charged to my card; I immediately canceled the transaction and sent more emails to Abe's of Maine. Again, no response whatsoever.

Fortunately I specified on the original order that shipment must be made with Signature Required. I will refuse any attept to deliver. The run around and total lack of communication is a huge annoyance and certainly the worst customer service I've ever encountered.

On Wednesday 22 October I discovered a box on the front porch here in PA. A UPS delivery with the Abe's of Maine return address. No one knocked or required a signature. It's pretty beat up, slit open on one side with peanuts escaping. I have now sent emails to Abe's of Maine that they own a box on my porch and have 48 hours to have it removed. They are in NJ; I have a second home there so taking them to court may be my next step.

I will never, never shop at Abe's of Maine again.

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