Same problems as all of the other negative reviews, item still has not shipped 4 days after ordering, I finally contacted them myself and got the upsell treatment on everything from shipping to accessories. Like everyone else, it is not worth the $50 I saved to go through this BS.
Never again.
Update:
Like everyone else, I get a phone call from the VP, wasn't home to get it. Also received email, which I replied to and have not got a response back. He tells me in the email that the item shipped 3 days after ordering, yet his own tracking bill shows that it hadn't even been picked up by the carrier until 6 days later. Now I'm being lied to. Nice way to do business.
Update:
Tried calling Dave back, no return call. From his own tracking info, see the following:
10/11/2010 14:33 PICKED UP
Ordered on the 5th, picked up for shipping 6 days later after I made numerous calls. I dont know what kind of math Dave does over there, but 6 days is not 3 days. Please stop the lies.
UPDATE:10/15/10
Spoke with VP Dave yesterday, he blames their server system for the inability of their system to provide real time tracking data. as of this morning, there is still no tracking data for me, other than the item was "picked up" on the 11th.
Dave says he spoke with the shipping company and I should "expect" delivery around the 20th, which would be 15 days after placing the order, assuming of course it shows up. Dave did offer me some "extras" for my inconvenience, however, I would prefer to have had my TV within the 7-10 day window they promise. Will see how this plays out and update accordingly.
10/22/10 Final Update
The nightmare is over!! After pleading with Dave to ensure I did not get a used/demo/repackaged etc. TV, what shows up at my doorstep? You guessed it, a used TV in a busted up box, no packing inside the box and the TV had about an inch of filth on it. To top it off, the "delivery service" was some kid who had this stuck in the back seat of his car. Needless to say, I refused the order and took pictures. I immediately called Dave who assures me this was not his companies fault and wants to know if he can ship out another TV. Also, pleaded with me not to give another negative review.Well, after waitng 16 days for 7-10 day shipping and then receiving a used TV from the back seat of some kids car, I politely declined and asked for a refund. The only positive here was that the money was credited back to my account as of today. All said, this was by far the WORST experience of my life, it made buying a new car look easy. People, please pay attention to all of the other reviews and learn from our mistakes. This place is bad news and not worth saving $50 for. Read this excerpt from the BBB regarding another Abe's run by the same people:
On May 22, 2007, this company's membership in the Metropolitan New York BBB was revoked by our BBB's Board of Directors due to the company’s repeated and unauthorized use of the BBB logo and failure to eliminate the underlying cause of complaints on file concerning: non-delivery of products, misrepresentation of availability of merchandise, refusal to honor cancellations or provide timely refunds, unprofessional conduct, failure to resolve customer complaints, overcharging, undisclosed cancellation of orders, improper upselling tactics, and bait & switch selling. Enough said...Buyer beware!
Any of my comments can be verified by reading the reveiws and checking the BBB link at:
http://www.bbb.org/new-york-city/business-reviews/electronic-equipment-and-supplies-dealers/abe-s-camera-and-electronics-in-brooklyn-ny-1050/
Again, beware of ths place!!!
18 pages (almost 200)of reviews rated at 1 on this site alone!!!
Poor Dave will not let this go...Now he claims the used TV they sent me was somehow switched and is trying to charge me for it. UNBELIVEABLE!!!
Like I have a stable of TV's sitting around to do this...Lucky for me, I have two witnesses including the driver who confirmed what was sent, along with pictures. Nice try DAVE>>>>>>>>>>>