HELLO,



RESPECTED PEOPLE,



I'M PRASANNA KUMAR, A LOYAL CUSTOMER FOR ABN AMRO BANK SO FAR,



ON 22ND FEB ONE OF YOUR EXECUTIVES CALLED ME FOR EASY LOAN BASED ON CARD WITH YOU.



THEY CONTINUED TO CALL TILL I SAY OK. ON 28TH I ACCEPTED THE OFFER.



I SAID OK FOR RS 50, OOO/ LOAN SINCE ITS URGENT AND I ALSO ASKED THEM IS THERE A WAY THEY CAN CLOSE MY OTHER CARDS LIKE A BALANCE TRANSFER THEY SAID THEY GONNA HAVE THE SUPERVISOR TO CALL FOR THAT BUT NONE OF THEM CALLED OTHER THAN THE VERIFICATION CALL.



MY CREDIT CARD NUMBER IS : 5415 3823 2972 7853

MY LOAN ACCOUNT NUMBER IS : 7777 7777 7351 4103





THEY CALLED ME AFTER 15 DAYS PAYMENT FOR BOTH CARD AND LOAN.



I SAID I HAVE DUE DATE MORE THAN 18 DAYS THEY SAID THE FIRST EMI SHOULD BE PAID WITH IN 10 SO I GAVE A CHEQUE FOR CARD AND LOAN THEY ASKED ME TO PAY AFTER I TOLD I HAVE NOT RECIEVED THE CHEQUE FOR 50.000 YET..



THAY INSISTED TO PAY SAYING THE BILLING CYCLE SHOULD MATHCH, THIS AND THAT.



I RECEIVED THE CHEQUE THE VERY NEXT DAY WITH A LETTER "N" MISSING ON MY NAME WHICH I ALREADY TOLD THEM TO CORRECT IT.

THEY ASKED ME TO SEND THE CHEQUE BACK I SENT IT AND AFTER 12 BUSINESS DAYS THE CALLED ME FROM BLUE DART STATING THE CHEQUE IS THERE ANDWHEN SHALL I COME TO DISBURSE THE CHAEQUE I ASKED HIM TO COME ANYTIME BUT HE DINT TURN UP... SO FAR...



STILL I GET CALLS FROM BLUE DART SUPERVISOR..



THEY SAID THE DELIVERY BOY MET WITH AN ACCIEDNT AND THEN THEY SAID OUR AGENT WENT WITOHUT INFORMING US TO NATIVE.



BEFORE THIS COULD HAPPEN THE AGENT CALLED AND ASKED ME TO PAY.

I PAID.



I CALLED SEVERAL TIMES REGARDING THE SAME WHEN I RECIEVED A CARD EARLIER THEY SAID IT WILL BE CHANGED BUT NOT DONE SO FAR TILL I CALLED FOR THESE DISCREPANCY.



ONE OF YOUR EXECUTIVE CALLED ME FOR NEXT MONTHS EMI I SAID I PAID FIRST EMI WITHOUT GETTING THE CHEQUE YOU ARE NOT RESPONDING FOR THAT BUT YOU CALLED AGAIN TO GET MONEY.. HE SAID HE GONNA SEND BACK THE MONEY INTO MY ACCOUNT .BUT THAT NEVER HAPPENED.



I ASKED FOR SUPERVISOR. I WAS COOL NOT EVEN HARSH TONE OF VOICE.



HE PUT ME ON HOLD TO GET A SUPERVISOR WITHOUT INFORMING.

THE GUY SAID SUPERVISOR IS BUSY SPEAKING WITH TEAMMATE.



ASKED ME TO WAIT I HOLDED TILL 12MINUTES AND 53 SECS.



FINALLY HE CAME AND ASKED ME TO WAIT..



I SAID OK SIR.. {I SAID OK SIR}



I HEARD A GROUP OF PEOPLE TALKING ABOUT MY ISSUE AND THE AGENT WHOM I SPOKE WITH WAS EXPLAINING THE ISSUE TO COLLEAGUES. AND ALSO ABUSING ME SAYING ASSHOLE, BASTARD, FUCKING ASSOLE'S SON AND MANY WORD IN TAMIL AND HINDI... ENGLISH...



SUDDDELY ON OF THEM SHOUTED THAT HE DINT APPLY THE MUTE BUTTON.



SO, AS SOON AS HE HEARD THE ALERT, HE CAME AND ASKED " HEY ARE U THERE"

I SAID I CAN HEAR WHATEVER U SAY!



HE SAID O MY GOD..

AND DROPPED THE PHONE BY SAYING FUCK OFF BASTARD.



I WAS STUNNED WITH THIS KIND OF ACTIVITY FORM ABN AMROBANK AGENT



THE NUMBER I GOT THE CALL FROM IS : 01145602600

THE DATE AND TIME IS : 18TH APRIL 2008 CALL ENDED AT 11AM 49MIN 26SECS.





THIS IS THE SAME INFORMATION I'M GOING TO FILE THE CASE AGAINST YOUR COMPANY...



TO THE CONSUMER COURT AS WELL AS BANKING OMBURDSMEN.



I ALSO VISITED CIVIL COURT FOR THE CASE AND CASE TO BE FILED ON TUESDAY APRIL 29TH.



I'M SURE OF GETTING THE PRICE FOR ALL THESE DISCREPANCY AND BECAUSE THE DEBITED MY ACCOUNT WITHOUT GIVING THE MONEY I GOT LATE AYMENT CHARGES AROUND RS1900/ FROM SBI AND BARCLAY ADN STILL THEY GONNA CHARGE ME THE DISHONOUR FEE.



I NEED YOUR BANK TO PAY THE PRICE FOR ALL THESE.

PRASANNA