I applied for ABN AMRO credit card on repeated requests of their representative and giving the benefits as Life time free membership card.My card no is 5415 3824 0312 9406
But now i have got some bill and i have asked them to block the card and correct their records.But i am not getting any proper response .

Dear Sir,

With due respect, i am inviting your kind attention on irregularities i found in my credit card statement last two three months,
i am having credit card of ABN AMRO freedom Credit card.

I have noticed after making payment on time my card debited with late fee of Rs.600/- every month and now this limit is crossed and my account is debited with Rs.4000/- ( as premier Club Charges) i dont know what is this. why they doing for so little amount they are damaging their world level repuatation for sake merely few thousands.

so i am here inviting kind attention of higher to give me clarification of statment and save their repuation of several decades and serveral billions which they are loosing merely in thousands.

My Contact No. 982277 8195/9922287502

Please let me contact or give contact detail so i raise voice to highter authorities level.

yours truly

Vasudev Rohra

Rude Behaviour of executive on phone (Calling from phone no 09967147381) A female Caller called me from ABN AMRO BILL Collection for collecting my last month due(due Date 7th December 2007) . Her words were like I will some people to collect payment & tell your Family member how you have used ABN AMRO Credit Card. She also told me that bank don't give anything in writing & they only want money. Bank don't know how ever you make this payment. I told her clearly that this month I have some financial problem so I won't be able to make payment this month but I told her that in next month i ll pay total amt due with the late fee amount but She told either your beg or borrow from any one but bank want there money back.

But after seeing such type of response from you employee. I decided to cancel the card and also told all my friend to Immediately deactivate there ABN AMRO Credit Card.

I had a Credit Card from ABN AMRO with a maximum limit of 15k issued in 2004. The card expired in 2006 March. At the time of expiry there was a very nominal account left to be paid as a total payable amount.

I called up ABN AMRO Credit Card call centre to ask them to not issue any new card to me and to discontinue this card as I was not interested in carrying on with it due to very late monthly bills sometimes no statement for three-three months and a very poor customer service. The customer service executive said that they will adjust my reward points against the nominal balance left to be paid and my card will be discontinued.

Now, after few months, I think in October 2006 onwards, I am getting calls from a delhi number, different people claiming to be lawyers, customer complaint board.. telling me that if i dont pay an amount of 8000 sometimes 9000 i will be asked to go to the court.

I even complaint several time by mail, fax etc to the ABN AMRO Bank but no response.

I am so harassed and tensed by this constant calling from Delhi agency who are very rude and even call at odd hours.

I wished i never have taken it.

These is regarding the unnecessary charges forced on my credit card account. I got this credit card in 2006 made some purchase of amount near 9000. I was not sent the credit card statement around 8 months but statement with the late payment and finance charges keep increasing and their collection department collect it from me on monthly basis like this...

=1200
=900
=950
=2500 (big Payment from my side deposite in Bank)
=6000 (big Payment from my side deposite in Bank)
=1100
=850
=600
=650
Total=14750

I called up customer care and told them that I have paid more than my principal amount and they assured me that this amount would be reverted in next month's statement. I paid the amount other than extra charges but next month they again added extra charges over the extra charges in previous month. I again called up customer care and they again told me that by next month charges will be reverted back. The same thing kept on going and in July, 2007 I applied for the cancellation and wrote the email to card service no satisfactory reply received from their side even they asked me to deposit INR 12500 more amount and after that they will cancel my card.

I talked to a Manager in credit card department but she talked very rudely saying that I have to pay the amount . I don't know what should I do now. They have almost trapped me. When I asked to give any office address where I can talk to any senior person, she declined straight forward saying that it has to be done through phone only. I just don't know what to do.

Please someone do tell me any way out from this problem... I am attaching here the same e - mail i received from their department.

"Dear Mr. Upadhyay ,
We refer to your email dated July 25 , 2007.

We have reviewed your case and would like to inform you that there is an outstanding balance of Rs.12,225.41 which is payable by you post which your credit card will be closed. Request you to clear your dues immediately to avoid further charges.

You may quote the mentioned reference number:0000000, in case you need any further clarification on your query.

Please feel free to write back to us for any further clarifications that you have in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,
Cardservices