This is what I wrote to ABN Corporate Service department. The issue is still in NOT RESOLVED state after filing i.e. June 1, 2009 :( I have doing numerous followups and very frustrated by ABN people's attitude towards "Making things Happen". By the way, this also happens to ABN's slogan after their merge with RBS :(

---------- Forwarded message ----------
From: <my email>
Date: Sat, Aug 8, 2009 at 12:20 PM
Subject: How ABN Amro services its Corporate Customers? A pathetic story.
To: [email protected]
Cc: [email protected]


Hi,

Here is the summary of the problem that I have been having with ABN Amro.

I bought MF (portfolio having folio number 5013268/46 - ING OPTIMIX
ASSET ALLOCATOR MULTI MANAGER FOF SCHEME - DIVI) through ABN
Representative for Headstrong.
I sold this MF on May 4, 2009.
I filed a complaint on June 01, 2009 as redemption amount not received.
Complaint #R283200907033054, R2832009060115179, R283200906095686 (Do
you know why you issued three reference numbers for the same issue?
You need to re-think on How you operate Customer support system. May
be you need to consult some IT Professional to take a look at your
support system).
Dialog (email + phone) with Customer support went on for more than two
months with no sign of problem resolution from ABN Amro side.
While interacting with Customer Support, I realized that the Support
Executives hardly take things seriously, do not carefully listen to
customer's problem, lacks attention to details resulting to questions
on trying to understand problem again & again and most importantly
lack of will to address the issue to the resolution.
Its now more than THREE months and I still did not receive my money.

So I am escalating the issue through this email and if this escalation
does not solve the problem then I will have no choice to knock the
doors of Consumer Court and Notify the media (Internet/TV/Print) on
"How ABN Amro services its corporate customers?"

A frustrated and dissatisfied customer,
Rajesh Gheware
PS:
CIF Number : 1427726

My mother who had a heart attack last October 2007 is slowly recovering from her illness. Late last week, she received a long distance phone call from an Arab man looking for me and telling her that I owe the bank money and I should pay back. He even told my mom that he will put me in jail. My mother was very upset and nervous for hearing this information. My mother is in Makati Medical Center for mild stroke today. She was rushed to the hospital this morning by my daughter for mild heart stroke again. My mother is in the Philippines and I am here in Dubai. Why do they have to call my mom in the Philippines? Today, my daughter called me and informed me that an ABN-AMRO collector called again telling me to prepare 14,000+ AED to pay my dues for VISA and AL AMEERA. Can somebody put a stop to all these harassments from ABN-AMRO? Their style of collecting and prompting people to pay is unreasonable. They can kill people with this way of collecting. I am still capable of settling the outstanding dues as I am still working in Dubai. I see no logic for ABN-AMRO to call my family back home just to get through to me when they almost have all the information as to where they can find me. They do not listen to reasons and they hunt people down like there is no tomorrow. They threaten people by telling them that the police will be after them and they cannot leave the country because the Immigration Department has been alerted. They threaten people by saying that they will speak with the managers about the non-paying employee then the employee will lose their job. How can that employee be able to pay them...