ABSA Vehicle Finance

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Category: Automotive

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United States

ABSA Vehicle Finance Reviews

October 28, 2009
Harassment
To Whom It May Concern

We have been threatened again today that ABSA are getting a court order. Ms Govender is now looking for the agreement - we don't have it you do.She is also looking for the "proof" of the 15k and I again refer you to the reams and reams of email that transpired in 2008.

I spoke with Mr de Klerk yesterday at 13.06 as cell phone records wil verify but nobody seems to talk to anybody else. I also spoke to Solomon at 14.23, 16.04 and 16.35.

I have referred Ms Govender to all of the people I have contacted at ABSA and it really troubles me that the agreement - referred to continuously is now in contention. I requested that Ms Govender identify herself, something which she has not done as yet.

Solomon told me yesterday that it would be investigated but now we are threatened again. It really, really troubles me that the bank are now asking me for a copy of the agreement which was made by the bank - all of this while arrogantly shrugging off all of the queries that I have made.

I just want a little bit of peace of mind without some man at the gate making threats. What is the point of speaking to the Head of Vehicle Finance if it makes no difference? The first time that the agreement was not on file and I had to provide a copy should have warned me but this is just surreal.

I need an appointment to see Ms Ramos tomorrow please because I don't know what else to do. If Ms Govender intends to persist I want to point out that her court order will be based on false information which I believe is a crime in this country.

I attach what I have to hand - including the acknowledgement by Koos that in terms of the agreement we were supposed to pay R3200. We paid R3700 for over a year which including four interest rate cuts should cover at least two installments - I also want to point out that Russell has never provided me with the information he requested from the the same department which is now demanding that we jump through hoops. I no longer work for APCO so I have no access to their server however there must be hard copies somewhere.

I still have no idea who Mrs McGee is and as mentioned previously she declined to provide me with her contact details.

I shall phone at exactly 8.30 tomorrow morning
Qza July 10, 2009
Harassment
ABSA VF Consultant Jackie has been contacting me in an average of 4 times a day demanding payment, which i have already made and faxed and e-mailed the confirmation to ABSA. She is rude, she shouts, threatens to take my car and is generally unpleasant and requires training if she is to deal with clients. She hangs up while you try to explain yourself, she harasses you. There is nothing further that I can do. The money was transferred and I have all relevant documentation in this regard. Is this how ABSA staff treat paying customers? I am extremely disappointed.

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